Solutions Engineer

Sitemate Pty Ltd

Job Overview

Location

Sydney Office

Job Type

Full-time

Full Job Description

📋 Description

• The Solutions Engineer serves as the centralised global authority for enterprise RFPs and formal buying processes, ensuring consistency, quality, and efficiency across regions while acting as the single point of control for reviewing and approving responses to maintain high standards with minimal resource investment.
• This role functions as a knowledge hub by capturing lessons learned and successful patterns from global deals and distributing them to new or growing regions, while also acting as the primary liaison between sales and product strategy to channel enterprise-level requirements and feedback from RFPs into product direction.
• The Solutions Engineer oversees AI-driven and automated collateral generation, responsible for both creating and validating materials to ensure accuracy, alignment, and quality before use, combining governance, enablement, and strategic alignment to streamline enterprise and high-value sales efforts at a global scale.
• Day-to-day responsibilities include being solely responsible for RFP processes as the single point of control on quality and execution of formal buying processes, distributing global lessons learned and patterns to new regions, serving as the single point of contact with product strategy on enterprise items coming via RFPs, and ensuring all AI and collateral automation is ingested and reviewed by generating and vetting collateral.
• The role requires managing a multi-region remit necessitating availability across European, American, and Oceanic timezones, balancing and consistently delivering on all responsibilities during peak busy periods in procurement processes, and managing internal stakeholder expectations of GTM and Product personnel.
• Ideal candidates are self-starters who thrive wearing multiple hats and can navigate varying volumes of work, possess Go-to-Market experience with a lens into product development, and have formal corporate purchasing and/or RFP experience.
• The role is not suited for those who expect to do the same work every day or who expect the role to be perfectly paved for them.
• Sitemate builds best-in-class software for the built world, empowering construction, infrastructure, and industrial companies to work smarter and faster through its flagship product, Dashpivot, which helps teams move processes from paper and spreadsheets into powerful digital workflows usable in the field on mobile or tablet.
• Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries, blending deep industry experience with cutting-edge product design to modernise one of the world’s largest and most essential industries.
• Life at Sitemate is defined by transparency, high velocity, hustle, diversity, and innovation as lived principles, with monthly All-Hands meetings sharing metrics, customer stories, hiring plans, and financial performance, plus "Life Story" sessions to build genuine connection across the global team.
• The company operates with trust and autonomy, offering access to key company metrics, clear career development plans, and growth based on performance, not tenure, while rewarding hustle with proactive pay increases driven by results.
• Employees enjoy flexible work arrangements, including remote or hybrid options and the ability to work from anywhere for several weeks each year, along with a laptop and home office setup budget, 20 days paid annual leave, parental leave (16 weeks primary, 6 weeks secondary), learning and development budgets, and Sydney HQ perks like a rooftop garden, wellness centre, showers, and cycle storage.
• Sitemate fosters community and connection through weekly catered lunches, global offsites, and "Life Story" sessions, and is committed to being an equal opportunity employer welcoming applicants of all genders, ethnicities, ages, sexualities, and abilities, with 55% of the team identifying as from underrepresented ethnic backgrounds and 43% as female.

🎯 Requirements

• Strong prioritisation and time management skills
• Previous experience generating collateral or formal presentations
• Growth mindset: ability to receive feedback and change behaviour
• Great collaborator: easy to work with and iterate ideas with
• Formal experience managing tender processes (nice to have)
• Large customer experience (nice to have)

🏖️ Benefits

• Competitive, performance-based remuneration with OTE of AU$180,000 (incl. Super), base salary of AU$144,000 (incl. Super), and commission of AU$36,000 (incl. Super)
• Equity options - own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Learning & Development - professional growth budget and transparent career plans
• Laptop and home office setup budget
• Flexible work - remote or hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions
• Sydney HQ perks - rooftop garden, wellness centre, showers, and cycle storage in Haymarket

Skills & Technologies

Remote

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Sitemate Pty Ltd

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About Sitemate Pty Ltd

Sitemate is a cloud-based platform designed to streamline construction and field service operations. It offers a comprehensive suite of tools for project management, site inspections, defect management, safety compliance, and communication. The platform enables teams to capture data in the field using mobile devices, automate workflows, and generate reports in real-time. Key features include customizable checklists, photo and video documentation, task assignment, and integration capabilities with other business systems. Sitemate aims to improve efficiency, reduce errors, enhance collaboration, and ensure compliance across construction projects and field service operations, providing a centralized hub for all site-related activities.

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