Job Overview
Location
US Remote
Job Type
Full-time
Category
Customer Success
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • As a Strategic Client Success Manager at Alkami Technology, you will serve as the primary consultative partner for key financial institution clients, driving satisfaction and helping them achieve maximum value from the company’s digital sales and service platform.
- • Day to day, you will provide strategic direction, create KPI-focused reports and presentations, build executive relationships, lead training initiatives, monitor client health metrics, conduct business reviews, and collaborate across internal teams to advocate for client needs and resolve escalations.
- • Alkami is a remote-first, fast-growing SaaS provider recognized for its award-winning culture, serving U.S. banks and credit unions with integrated onboarding, digital banking, and data marketing solutions that enable Anticipatory Banking.
- • In this role, you will deepen your expertise in enterprise client management, digital transformation in FinTech, and cross-functional leadership while contributing to a culture of innovation and client-centric growth.
Skills & Technologies
About Alkami Technology, Inc.
Alkami Technology provides cloud-based digital banking solutions for U.S. credit unions and banks. Its platform offers account opening, payments, card management, analytics, marketing, and security tools through a single integrated interface designed for web and mobile. The company serves financial institutions seeking to modernize customer experience, streamline operations, and deploy new products rapidly without extensive in-house development. Headquartered in Plano, Texas, Alkami supports clients ranging from community banks to large credit unions, delivering scalable infrastructure and ongoing updates aligned with regulatory and technological changes.
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