Sr. Frontend Developer, Web

Genesys Cloud Services, Inc.

Job Overview

Location

Virtual Office (Indiana)

Job Type

Full-time

Full Job Description

📋 Description

• Shaping how global audiences experience the Genesys brand, this role drives the performance, accessibility, and scalability of our digital front end across high traffic, enterprise platforms. You will own the delivery of modern, responsive web experiences that directly influence demand generation, customer engagement, and digital growth.
• Design and deliver responsive, high quality user interfaces that improve engagement, usability, and conversion across global web properties; build and maintain scalable web pages, templates, and digital journeys within CMS driven environments; develop and extend WordPress themes, components, and plugins to support dynamic and flexible content delivery.
• Collaborate across UX, marketing, and platform teams to elevate engineering standards, evolve design systems, and modernize front end architecture; influence front end architecture and contribute to the evolution of scalable, reusable design systems; drive modernization efforts that improve performance, maintainability, and developer efficiency.
• Optimize site performance, including Core Web Vitals, page speed, and front end rendering efficiency; strengthen technical SEO foundations, improving discoverability, crawlability, and site health; ensure accessibility compliance and high quality engineering standards across all digital experiences; mentor contributors and provide technical guidance to elevate engineering quality and consistency.

🎯 Requirements

• 5 or more years of professional experience in front end web development, preferably supporting enterprise scale or high traffic websites
• Strong expertise in HTML5, CSS, JavaScript, and modern front end development practices
• Deep hands on experience with CMS platforms, with strong preference for WordPress
• Experience integrating front end systems with APIs and third party platforms
• Demonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web Vitals
• Strong understanding of technical SEO principles and accessibility standards such as WCAG or ADA

🏖️ Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program

Skills & Technologies

JavaScript

Frontend

Senior

Onsite

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Genesys Cloud Services, Inc.

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About Genesys Cloud Services, Inc.

Genesys Cloud Services provides cloud-based customer experience and contact center software, integrating voice, digital and AI technologies. The platform unifies omnichannel interactions, workforce engagement, analytics and automation to help organizations personalize service, improve agent productivity and gain insights across customer journeys. Founded in 1990, the company serves enterprises and mid-market businesses worldwide across industries including financial services, retail, healthcare and government.

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