Sr. Manager, Account Management, Enterprise

Vanta, Inc.

Job Overview

Location

Remote U.S.

Job Type

Full-time

Full Job Description

📋 Description

• Lead a founding team of Enterprise Account Managers responsible for nurturing, retaining, and growing Vanta’s largest customers in a rapidly expanding customer base.
• Hire, develop, and coach a high-performing team of Account Managers focused on customer value, accountability, and results-driven performance.
• Contribute to the design of Vanta’s upmarket Account Management strategy, including value delivery, expansion strategies, and renewal motions.
• Define playbooks and drive team achievement of key KPIs such as expansion pipeline generation, expansion win rate, gross retention rate, and net retention rate.
• Deliver accurate weekly forecasts for retention and expansion performance across your customer portfolio.
• Drive adoption of core AM competencies including portfolio prioritization, account planning, renewal risk management, and value-based customer expansion.
• Develop enablement programs to ensure team expertise in Vanta’s products, the GRC space, and AM sales skills.
• Partner closely with cross-functional teams including Product, Marketing, Sales, Revenue Operations, Customer Success, and Recruiting to represent customer needs and achieve team goals.
• Thrive in a fast-paced startup environment and contribute to transformational change as a key leader in executing Vanta’s upmarket strategy.

🎯 Requirements

• 5+ years of experience leading quota-carrying, customer-facing teams, preferably in Account Management or full-life cycle sales functions.
• Proven history of achieving personal and team targets through effective leadership and coaching.
• Experience managing Mid-Market and Enterprise customers with complex requirements and multiple stakeholders across technical and non-technical roles.
• Demonstrated ability to establish executive-level relationships, navigate issues and escalations, and balance customer and business needs.
• Strong critical thinking and clear communication skills.
• Ability to engage effectively across internal teams including Product, Operations, Legal, and Customer Success to solve customer and team challenges.
• Thrive in a fast-paced environment and lead teams through change.
• Deep curiosity of emerging technologies and enthusiasm for cybersecurity.
• Natural affinity for problem-solving and making a large impact.
• Open to using AI responsibly to amplify skills and improve efficiency and impact.
• Must be authorized to work in the U.S. without current or future employer sponsorship.

🏖️ Benefits

• Industry-competitive salary and equity.
• Comprehensive medical, dental, and vision coverage, with 100% of employee-only premiums covered for most medical plans.
• 16 weeks paid parental leave for all new parents.
• Health & wellness stipend.
• Remote workspace, internet, and cellphone stipend.
• Commuter benefits for team members reporting to SF and NYC offices.
• Family planning benefits.
• Matching 401(k) contribution with immediate vesting.
• Flexible PTO policy, plus 80 hours of sick time.
• 11 company-paid holidays.
• Virtual team building activities, lunch and learns, and other company-wide events.
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.

Skills & Technologies

Senior

Remote

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Vanta, Inc.

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About Vanta, Inc.

Vanta is a San Francisco-based compliance automation platform that helps businesses obtain and maintain SOC 2, ISO 27001, HIPAA, GDPR and other security certifications. Its cloud service continuously monitors infrastructure, collects audit evidence, runs automated tests and produces auditor-ready reports, reducing the manual effort and cost of demonstrating security posture to customers and regulators. Founded in 2017, the company primarily serves high-growth SaaS startups and mid-market technology firms.

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