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Sr. Team Lead, Clinical Operations

Job Overview

Location

Remote - US

Job Type

Full-time

Category

Human Resources

Date Posted

June 3, 2026

Full Job Description

📋 Description

  • Oversee daily operations of a remote team of clinical operations nurses responsible for post-acute follow-up coordination with emergency departments to reduce patient readmissions and manage observation admissions.
  • Provide operational and management oversight to clinical staff without providing direct clinical supervision or patient care.
  • Develop, manage, and adjust nurse schedules to ensure continuous staffing coverage and alignment with program demands and business needs.
  • Support the implementation and expansion of clinical programs, including managing larger, more complex initiatives as they grow.
  • Identify, troubleshoot, and escalate operational challenges and technical issues to senior leadership, including the Senior Medical Director and Director of Operations.
  • Deliver enhanced training and mentorship to team members to foster professional growth, skill development, and performance improvement.
  • Collaborate with HR and management on recruitment, onboarding, and performance feedback processes for clinical operations staff.
  • Analyze team performance metrics and data to recommend and implement process improvements that enhance quality, efficiency, and service outcomes.
  • Ensure strict adherence to all standard operating procedures, departmental policies, and organizational compliance requirements.
  • Consult with clinical and operational leaders to escalate clinical or operational needs requiring higher-level decision-making.
  • Utilize clinical knowledge to effectively coordinate care between facilities, providers, and internal teams while maintaining compliance with payer program guidelines.
  • Operate proficiently within Microsoft Office Suite, clinical decision support tools, EHR/EMR systems, and telehealth platforms such as Microsoft Teams and Zoom.
  • Perform additional job duties as assigned to support the evolving needs of clinical operations and patient care coordination programs.

🎯 Requirements

  • Bachelor’s Degree or equivalent work experience
  • 4-6 years of clinical nursing experience
  • Active RN License
  • At least 2 years of experience working in emergency departments

🏖️ Benefits

  • Excellent medical, Rx, dental, and vision benefits
  • Mental health support through Employee Assistance Program (EAP)
  • Generous paid time off plus 13 paid holidays
  • 100% vested 401(k) retirement plan
  • Educational assistance up to $2,500 per year

Skills & Technologies

Senior
Remote
Degree Required

Ready to Apply?

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WellSky Corporation
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About WellSky Corporation

WellSky Corporation provides healthcare software and analytics solutions for post-acute care, blood management, human services, and specialty pharmacy. Its cloud-based platforms support home health, hospice, palliative care, blood centers, pharmacies, and state and community agencies, integrating clinical workflows, billing, compliance reporting, and data analytics. The company helps providers improve patient outcomes, operational efficiency, and regulatory compliance across the continuum of care.

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