Job Overview
Location
Remote - USA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 25, 2026
Full Job Description
📋 Description
- • As an SSDI Hearing Advocate at Brown & Brown Absence Services Group, you will serve as a critical liaison and advocate for individuals navigating the Social Security Disability Insurance (SSDI) appeal process, ensuring timely and favorable outcomes for claimants.
- • Day to day, you will educate clients on the SSDI appeal process, manage and complete claim files prior to reconsideration or hearings, answer incoming calls from clients and government agencies, and use independent decision-making to assess claim eligibility while maintaining 100% accuracy in quality audits.
- • You will join a fast-paced, mission-driven team within Brown & Brown Insurance, a nationally recognized insurance brokerage with over 80 years of success, where your work directly impacts people’s lives by helping them access vital disability benefits.
- • In this role, you will develop expertise in SSDI appeals, strengthen your communication and critical thinking skills, and grow professionally in a supportive environment that values empathy, accuracy, and customer-centric advocacy.
🎯 Requirements
- • Minimum 2 years of SSDI Hearing or paralegal appeals experience
- • Strong verbal communication skills, attention to detail, and critical thinking
- • Ability to listen with empathy and maintain confidentiality and discretion
- • Proven experience thriving in a fast-paced, multi-task-oriented phone-based environment
- • Salesforce or CRM experience preferred
- • Strong computer literacy with ability to type and speak simultaneously
🏖️ Benefits
- • $19.50/hour starting wage with 40 hours/week (M-F 9am–6pm EST)
- • Remote work opportunity with computer equipment provided
- • Comprehensive medical, dental, and vision coverage
- • Access to covered mental health resources
- • Competitive 401k match and Employee Stock Purchase Program
- • Tuition reimbursement and regularly scheduled one-on-one development time with manager
Skills & Technologies
About Brown & Brown Insurance
Brown & Brown Insurance is a publicly traded insurance brokerage and risk-management firm headquartered in Daytona Beach, Florida. Founded in 1939, the company provides commercial and personal insurance, employee benefits, and related services through a network of more than 400 offices across the United States, Canada, and the United Kingdom. It operates as an intermediary between clients and insurance carriers, offering tailored risk solutions to businesses, governmental entities, and individuals while generating revenue primarily through commissions and fees.
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