Job Overview
Location
Washington, District of Columbia, United States
Job Type
Full-time
Category
Operations
Date Posted
April 23, 2026
Full Job Description
đź“‹ Description
- • As a Staff/Principal Engagement Manager at Skylight, you will drive the success of client work by leading cross-functional teams to deliver high-impact, 0–1 products in the child welfare space, translating ambiguity into actionable plans while ensuring alignment with user needs, policy constraints, and mission-driven outcomes.
- • Day to day, you will lead product vision and roadmap development with stakeholders, manage risks and blockers, facilitate executive decision-making, oversee contract execution and financials, foster team ownership and collaboration, and ensure delivery stays on track with timelines, scope, and quality while incorporating user feedback and real-world insights.
- • Skylight is a digital consultancy at the forefront of a civic movement to reinvent how government serves families, patients, and underserved communities through design and technology, operating as a team of public interest technologists committed to driving meaningful change in public services.
- • In this role, you will deepen your expertise in product management, stakeholder alignment, risk mitigation, and delivery excellence in high-stakes, regulated environments, while contributing to impactful work that improves outcomes for children and families and growing your leadership in mission-driven technology consulting.
🎯 Requirements
- • Experience leading teams in 0–1 product development from concept through initial launch for complex projects or programs, preferably in product management, delivery, or consulting roles
- • Demonstrated ability to deliver under tight timelines while maintaining quality and team health in high-ambiguity, high-stakes environments
- • Strong judgment and decision-making skills, with experience facilitating executive-level decisions and navigating stakeholder conflict in complex, multi-layered settings
- • Experience managing subcontractors or partner organizations within delivery teams and handling financial acumen including budgets, burn rates, and forecasting
- • Ability to translate ambiguous, evolving requirements into clear plans and actionable work, and to work effectively at the intersection of policy, operations, and technology
- • Comfort working with technical systems, data flows, and legacy environments to collaborate with engineering and data teams
- • Experience working in or with government or highly regulated environments, or the ability to quickly navigate complex regulatory contexts
- • Commitment to agile and iterative delivery, including continuous improvement, retrospectives, and applying learnings to enhance team performance
- • Willingness to travel for work from time to time and to work in-person 1–5 days per week at 330 C Street SW, Washington DC
- • Authorization to work in the U.S. without sponsorship, eligibility for public trust or security clearance, and successful completion of a company background check
🏖️ Benefits
- • Medical, dental, and vision insurance
- • Short-term and long-term disability insurance, life and AD&D insurance
- • Dependent care FSA, healthcare FSA, and health savings account
- • Dollar-for-dollar 401(k) match up to 10% of salary with no vesting period
- • Flexible paid-time-off policy (~25 days/year) plus 11 paid federal holidays
- • Up to 12 weeks paid leave for new birth, adoption, or foster parents
- • Performance rewards including annual salary increases, performance bonuses, spot bonuses, and stock options
- • Annual $2,000 professional development allowance and $750 tech-related purchase allowance
- • Annual $100 swag budget and dollar-for-dollar charity donation matching up to $500/year
- • Flexible, remote-friendly work environment and relocation incentive of up to $10,000
Skills & Technologies
About Skylight, Inc.
Skylight is a leading provider of secure, cloud-based solutions for managing sensitive documents and information. Their platform is designed to streamline workflows, enhance collaboration, and ensure compliance for organizations across various industries, including legal, financial, and healthcare. Skylight's technology enables users to securely store, share, and access critical documents from anywhere, at any time. The company focuses on delivering a user-friendly experience coupled with robust security features to protect confidential data. They aim to empower businesses to operate more efficiently and securely by digitizing and centralizing their document management processes, reducing risk, and improving overall operational effectiveness.
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