
Job Overview
Location
Remote - United Kingdom
Job Type
Full-time
Category
Sales
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • Strategic Account Executive role focused on selling Twilio’s communications solutions to high-value prospects and customers across EMEA, with emphasis on UK/I region.
- • Day-to-day responsibilities include servicing fast-growing customers, growing revenue and gross profit share of wallet, opening doors to Twilio’s product suite (voice, messaging, email, contact centre, account security), creating pricing proposals, negotiating contracts, and maintaining high customer satisfaction.
- • Part of a remote-first, globally inclusive team at Twilio, where employees are empowered to innovate and make a global impact from anywhere, supported by a culture of connection and AI-assisted hiring decisions made by real Twilions.
- • Opportunity to develop expertise in complex technical sales, cross-selling and upselling within mature accounts, financial reporting (revenue, GP tracking), and building trust with technical and business stakeholders while managing multiple deals and prioritizing effectively.
🎯 Requirements
- • 6+ years of Account Management/Sales experience selling and closing complex technical solutions to a large customer base.
- • History of working with accounts ranging from large multinational enterprises to SMBs.
- • Demonstrated consistent success in achieving sales quotas.
- • Proven track record in Account Management with solid understanding of cross-selling and upselling within mature customer bases.
- • Solid understanding of financial reporting including revenue and gross profit tracking, risk, and opportunity (net new business) cadence.
- • Experience selling to both technical and business audiences (desired).
- • Experience or understanding of the communications market, including Messaging, Voice Calling, Email, or Account Security Verification (desired).
🏖️ Benefits
- • Competitive pay.
- • Generous time off.
- • Ample parental and wellness leave.
- • Healthcare benefits.
- • Retirement savings program.
- • Opportunities to build positive change in communities through volunteering and donation support.
- • Embrace of Twilio Magic values: solving problems, taking initiative, pitching in, and trying new things.
Skills & Technologies
About Twilio Inc.
Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.
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