Strategic Delivery Lead, International Public Sector

OpenAI, Inc.

Job Overview

Location

London, UK

Job Type

Full-time

Full Job Description

📋 Description

• Lead high-impact, complex AI deployments with international public sector customers outside the United States, including government departments, multilateral institutions, and strategic partners.
• Serve as the accountable lead for international public sector engagements, ensuring alignment with clear outcomes, customer milestones, adoption metrics, and commercial commitments.
• Translate between technical teams (Research, Engineering) and non-technical stakeholders (policy, security, operations, procurement) to communicate progress, risks, requirements, and dependencies clearly.
• Partner with internal technical teams to scope projects, guide technical direction, anticipate blockers, and align cross-functional priorities around public-sector mission objectives.
• Own and drive delivery workstreams led by specialist internal teams, ensuring clear problem-framing, milestone tracking, risk management, issue resolution, and translation of public-sector goals into technical execution plans.
• Operate as a generalist across opportunity development, pilot shaping, delivery governance, adoption, and risk management as the team scales globally.
• Exercise independent judgement and initiative under ambiguity, aligning with leadership priorities without day-to-day direction while escalating critical issues when needed.
• Establish and institutionalize best practices for milestone tracking, internal coordination, customer governance, and delivery operations at scale.
• Lead regular progress reviews with international public sector stakeholders to ensure transparency, build confidence in delivery, and maintain stakeholder alignment.
• Identify and mitigate delivery, policy, security, procurement, data, and stakeholder risks early to maintain programme velocity and avoid critical blockers.
• Navigate evolving requirements and ambiguity with composure, helping both internal and external teams stay aligned amid shifting priorities.
• Help shape the future of OpenAI’s engagement with international public sector customers by developing reusable delivery practices, responsible AI deployment patterns, and milestone-based programme frameworks.
• Forge strategic partnerships with public sector leaders and AI users globally to deliver the most impactful AI and AGI use cases aligned with strategic priorities.
• Travel up to 50% to work on-site with international customers and partners, supporting deployments in the UK, EU, and other regions outside the United States.
• Ensure all deployments meet government technical, policy, security, and sovereignty requirements with strong reliability and safety standards.
• Drive organisational transformation initiatives in AI, digital, or technology domains directly with highly regulated public sector institutions.
• Influence and shape customer decision-making at executive, policy, operational, and technical levels to drive clarity, accountability, and alignment across senior stakeholders.
• Translate public-sector mission outcomes into technical execution plans with defined success metrics and measurable impact.
• Build and maintain relationships across diverse stakeholders including researchers, engineers, policy leaders, procurement teams, delivery partners, and senior government officials.
• Be motivated by enabling responsible, effective AI adoption in public institutions to improve public-service outcomes globally.

🎯 Requirements

• 10+ years in public sector consulting, delivery leadership, transformation, enterprise technology, or senior programme management.
• Based in the UK or EU, or otherwise able to support public sector customers globally outside the United States.
• Willingness to travel up to 50% to work on-site with customers and partners.
• For UK-based candidates: hold or be eligible for UK SC/DV clearance; EU-based candidates must have regulated public sector experience.
• Proven experience leading complex programmes in enterprise SaaS, AI/ML, consulting, systems integration, gov tech, or transformation environments.
• Demonstrated track record of influencing and shaping customer decision-making at executive, policy, operational, and technical levels.

🏖️ Benefits

• Opportunity to lead high-impact AI deployments with global public sector institutions.
• High-trust, high-autonomy role with significant ownership over delivery outcomes.
• Collaborative environment working across Research, Engineering, Legal, Security, and Global Affairs teams.
• Exposure to frontier AI and AGI technologies at the forefront of responsible deployment.
• Competitive compensation and benefits package aligned with OpenAI’s global standards.
• Commitment to mission-driven work focused on improving public-service outcomes through responsible AI.

Skills & Technologies

Senior

Onsite

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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