Strategic Growth Manager

📋 Description

• • As a Strategic Growth Manager at Pitney Bowes, you will be at the forefront of driving revenue expansion and ensuring client retention within a designated commercial market segment. This pivotal role demands a proactive and strategic approach to both nurturing existing client relationships and acquiring new business within your assigned geographic territory, which encompasses North and East London, Essex, Hertfordshire, and the wider Home Counties.
• • Your primary responsibility will be to own customer retention performance by deepening relationships with current Pitney Bowes clients. This involves actively identifying and capitalizing on upselling and cross-selling opportunities, thereby increasing customer lifetime value and maximizing recurring revenue. You will be instrumental in reducing churn and ensuring the long-term success and loyalty of our client base.
• • Simultaneously, you will lead initiatives focused on generating net-new revenue. This requires developing and executing targeted growth strategies that are precisely aligned with customer needs, current market dynamics, and our competitive positioning. Your ability to penetrate new markets and secure new business will be critical to the company's sustained commercial growth.
• • The role involves managing the full solutions-based sales lifecycle. From the initial strategic prospecting and pipeline development, through consultative engagement and understanding client challenges, to crafting compelling proposals, negotiating terms, and ultimately achieving successful deal closure, you will be the driving force.
• • A disciplined approach to account planning and the implementation of targeted market penetration strategies are essential. These efforts will be geared towards maximizing customer lifetime value and delivering consistent, sustainable commercial growth across your territory.
• • You will cultivate strong, enduring relationships with existing Pitney Bowes customers, demonstrating a deep understanding of their evolving needs and business objectives. Equally important is your ability to engage effectively with prospects, uncovering their unique requirements and presenting tailored, value-driven solutions.
• • Strategic collaboration with cross-functional teams, including marketing, product development, and customer support, is a key aspect of this role. By fostering cohesion and an integrated approach, you will contribute to achieving overarching sales and growth objectives.
• • Staying abreast of market trends, competitor activities, and broader industry developments is crucial. Your insights will inform and shape sales strategies, enabling Pitney Bowes to capitalize on emerging opportunities and maintain a competitive edge.
• • Accurate and timely sales forecasting, along with comprehensive reporting on sales activities, performance metrics, and market trends, will be a regular requirement. This data-driven approach ensures strategic alignment and informed decision-making.
• • You will provide leadership and foster collaboration within the sales ecosystem, working closely with internal teams to achieve ambitious sales targets.
• • A commitment to continuous improvement is expected. You will be tasked with evaluating and enhancing sales processes, identifying areas for optimization, and implementing best practices to maximize efficiency and effectiveness.
• • This role demands a dynamic and strategic sales approach, blending keen market insight, exceptional relationship management skills, and an unwavering results-driven mindset. Your success will directly contribute to driving sustainable growth and reinforcing Pitney Bowes’ market leadership in the designated regions and commercial segments.
• • As a fully remote role, you will leverage various communication tools to engage effectively with clients, prospects, and internal Pitney Bowes resources, demonstrating proficiency in a remote, agile work environment. While remote, you will be expected to travel for necessary face-to-face meetings and company events.
• • You will be responsible for meticulously documenting daily sales activities, managing appointments, customer call-backs, establishing new contacts, and conducting prospect user calls to ensure thorough territory coverage and sustained pipeline growth.
• • Embrace and utilize technology to enable greater efficiencies within your role, ensuring a modern and effective approach to sales management and customer engagement.
• • The role requires the ability to work independently with minimal supervision, demonstrating strong self-direction and planning capabilities.
• • Pitney Bowes is committed to fostering an inclusive workplace where all employees are treated with dignity and respect, regardless of personal characteristics. We are also open to discussing flexible working schedules as part of the application process.