Job Overview
Location
US Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Lead complex PMO transformation initiatives by planning and executing cross-functional programs that improve operational scalability, governance maturity, and delivery effectiveness across the CXG Services division
- • Establish and enhance PMO governance frameworks by evaluating operational needs, defining standards, and implementing scalable processes that improve organizational consistency
- • Drive implementation methodology evolution by assessing delivery challenges, recommending enhancements, and coordinating adoption of process improvements across client-facing teams
- • Lead organizational change management efforts by developing rollout strategies, aligning stakeholders, and ensuring successful adoption of new tools, methodologies, and operational practices
- • Evaluate operational performance and governance effectiveness by analyzing trends, identifying gaps, and recommending strategic improvements that support business objectives
- • Facilitate resolution of complex operational challenges by assessing dependencies, risks, and competing priorities and coordinating cross-functional mitigation strategies
- • Influence operational planning activities by partnering with leadership to align transformation initiatives, governance priorities, and scalability objectives across the division
- • Develop executive-level reporting and operational visibility tools by defining metrics, dashboards, and performance indicators that support decision-making and organizational oversight
- • Lead process modernization efforts by identifying opportunities for automation, AI-enabled productivity improvements, and workflow optimization that enhance efficiency and user experience
- • Coordinate enterprise-impacting operational initiatives by managing timelines, stakeholder expectations, resource alignment, and delivery outcomes across multiple functions
- • Advise stakeholders on governance standards, implementation practices, and operational improvement opportunities by leveraging expertise in PMO operations and organizational effectiveness
- • Guide development of operational documentation, standards, and training materials by ensuring alignment with governance requirements and business objectives
- • Build relationships with key partners across Implementation, Product, Engineering, Operations, Customer Success, and PMO teams by influencing outcomes and aligning priorities on complex initiatives
- • Mentor team members and project contributors by providing guidance on governance practices, program execution, stakeholder management, and operational improvement approaches
- • Contribute to long-term organizational scalability by identifying systemic operational challenges and leading initiatives that improve consistency, adoption, and delivery maturity
🎯 Requirements
- • 6–10 years of experience leading complex PMO programs, operational transformation initiatives, implementation governance efforts, organizational change management activities, or process modernization programs within SaaS, fintech, banking technology, or related operational environments
- • Bachelor’s degree in Business, Project Management, Information Systems, Operations Management, Communications, or a related field
- • Advanced experience leading complex PMO governance initiatives and operational transformation programs
- • Strong knowledge of implementation methodologies, governance frameworks, and organizational change management practices
- • Ability to evaluate complex operational challenges and develop scalable solutions with broad organizational impact
- • Experience influencing stakeholders across multiple business functions and levels of the organization
- • Strong executive communication, facilitation, and stakeholder management skills
- • Experience developing operational reporting frameworks, performance metrics, and governance visibility tools
- • Ability to lead process modernization, workflow optimization, and automation initiatives independently
- • Experience working with project management and collaboration platforms such as Jira, Confluence, Smartsheet, or similar tools
🏖️ Benefits
- • Remote-first environment
- • Unlimited paid time off
- • 401(k) with employer match
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Alkami Technology, Inc.
Alkami Technology provides cloud-based digital banking solutions for U.S. credit unions and banks. Its platform offers account opening, payments, card management, analytics, marketing, and security tools through a single integrated interface designed for web and mobile. The company serves financial institutions seeking to modernize customer experience, streamline operations, and deploy new products rapidly without extensive in-house development. Headquartered in Plano, Texas, Alkami supports clients ranging from community banks to large credit unions, delivering scalable infrastructure and ongoing updates aligned with regulatory and technological changes.
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