Decagon logo

Strategic Solutions Engineer, East

Job Overview

Location

Remote

Job Type

Full-time

Category

Sales

Date Posted

July 2, 2026

Full Job Description

đź“‹ Description

  • • Strategic Solutions Engineer, East at Decagon is a foundational technical hire focused on shaping the future of AI-powered solutions in the enterprise space, serving as a trusted advisor to enterprise prospects and customers by driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
  • • Day to day, the role involves partnering with Account Executives to discover and qualify solutions that deliver strong ROI, creating and architecting generative AI experiences tailored to customer needs, developing custom demonstrations using the Decagon platform, and communicating complex technical concepts clearly to diverse stakeholders including C-level executives, business users, and engineering teams.
  • • Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences, trusted by industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas, and backed by top-tier investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.
  • • In this role, the person will deepen expertise in enterprise AI solutioning, pre-sales engineering, and product strategy while contributing to the growth of a high-velocity, values-driven team guided by principles like 'Just Get It Done' and 'The Polymath Principle', with opportunities to influence product direction and enterprise architecture at scale.

🎯 Requirements

  • • 4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • • Create and architect generative AI experiences for our customer’s end users
  • • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
  • • Strong interpersonal and teamwork skills
  • • Functional understanding of GTM systems and workflows
  • • 2+ years of AI sales engineering experience (nice-to-have)
  • • Experience in a high-growth startup environment (nice-to-have)

🏖️ Benefits

  • • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • • Medical, Dental, and Vision benefits for you and your family
  • • Life Insurance and Disability Benefits
  • • Retirement Plan (e.g., 401K, pension)
  • • Parental Leave
  • • Fertility and family building benefits through Carrot
  • • Daily lunches and snacks in the office to keep you at your best

Skills & Technologies

Remote

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About Decagon

Decagon is an agricultural technology company focused on developing advanced solutions to improve crop yields and sustainability. They specialize in creating controlled environment agriculture (CEA) systems, including advanced greenhouses equipped with proprietary hardware and software. These systems optimize growing conditions such as light, temperature, humidity, and nutrient delivery, enabling year-round production of high-quality produce. Decagon's technology aims to reduce water usage, minimize pesticide reliance, and shorten supply chains, contributing to a more resilient and efficient global food system. Their approach combines biological expertise with cutting-edge engineering to address the challenges of modern farming.

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