Strategy Manager

📋 Description

• • **Join Monzo's Mission: Make Money Work for Everyone**
• • Monzo is revolutionizing the banking industry, moving away from the complex and often confusing traditional models. Since our inception as a prepaid card provider, we've evolved significantly over the past decade in the UK. Our product suite now encompasses a comprehensive range of banking solutions, including personal and business accounts, joint accounts, specialized accounts for 16-17 year olds, a free kids account, and credit cards. We are continuously innovating, with exciting new offerings on the horizon. Beyond core banking, our customers can seamlessly manage their savings, investments, and pensions through Monzo. We're renowned for our distinctive hot coral cards, the popular get-paid-early feature, proactive financial education on social media, and award-winning customer service, all contributing to creating exceptional customer experiences.
• • **The Opportunity: Strategy Manager, Business Banking**
• • We are seeking a highly strategic and commercially astute Strategy Manager to play a pivotal role within our thriving Business Banking team. Launched four years ago, Monzo Business Banking is dedicated to providing small businesses with the best of Monzo, simplifying their financial lives through essential banking tools, innovative time-saving features, and our signature money management capabilities. This award-winning service currently empowers over 850,000 businesses across the UK, and you will be instrumental in shaping its future growth and success.
• • **Your Impact: Key Responsibilities**
• • As a Strategy Manager, you will be at the forefront of driving commercial strategy and execution for Monzo Business Banking. Your responsibilities will be broad and impactful, including:
• • **Commercial Strategy Development:** Crafting clear, actionable commercial strategies that span across various channels, products, and markets for our Business Banking division. This involves identifying new opportunities, defining market positioning, and setting strategic priorities.
• • **Performance Monitoring and Adaptation:** Continuously monitoring the effectiveness of our strategic initiatives and financial performance. You will leverage data-driven insights to adapt strategies, optimize performance, and ensure Monzo Business Banking remains on its trajectory of success and growth.
• • **Business Case Development:** Developing compelling business cases to support product expansion, new feature development, and strategic distribution initiatives. This includes rigorous financial modeling, market analysis, and risk assessment.
• • **Pricing and Business Model Innovation:** Designing and refining pricing strategies and business models for our suite of business banking products. This requires a deep understanding of market dynamics, customer value, and competitive landscapes.
• • **Build vs. Partner Decisions:** Making critical decisions regarding whether to build new capabilities in-house or partner with external providers for vital product lines and features. This involves evaluating technical feasibility, strategic alignment, and commercial viability.
• • **Senior Stakeholder Engagement:** Presenting strategic plans, proposals, and performance updates to senior leadership forums, including the Executive Committee (ExCo) and the Board. Gaining alignment and buy-in from these key stakeholders will be crucial for execution.
• • **Growth Acceleration:** Supporting sales and partnership-led initiatives designed to accelerate the growth of Monzo Business Banking. This may involve identifying potential partners, structuring deals, and ensuring strategic alignment.
• • **New Initiative Ownership:** Taking ownership of new product and commercial initiatives from their nascent stages through to launch and initial growth phases. This 'zero to one' approach requires a proactive, entrepreneurial mindset.
• • **Location and Compensation**
• • This role is based in our London office, with flexibility for distributed working within the UK, requiring occasional travel to London for key meetings. The salary range for this position is £85,000 - £105,000 per annum, commensurate with experience.
• • **What We're Looking For**
• • We are seeking individuals who possess a strong blend of strategic thinking, commercial acumen, and execution capability. Ideal candidates will demonstrate:
• • **Commercial Leadership:** A proven track record in defining and successfully delivering commercial success for a business line, coupled with experience in evaluating new business ideas and opportunities.
• • **High-Growth Environment Experience:** Significant experience within a high-growth startup or scale-up environment, with a demonstrated ability to drive high-impact P&L initiatives and influence commercial and strategic decisions.
• • **Strategic Acumen:** A sharp strategic mind capable of understanding the broader business context, thinking in systems, and anticipating future market trends and challenges.
• • **Problem-Solving Prowess:** Exceptional analytical and problem-solving skills, with a talent for tackling complex challenges with rigor, commercial sensibility, and a focus on execution certainty.
• • **Adaptability and Ownership:** A self-starter mentality, comfortable operating in ambiguous and rapidly evolving environments, driven by a strong sense of ownership and a desire to make a tangible impact.
• • **Influencing Skills:** The ability to connect disparate parts of the business, foster collaboration across teams, and effectively influence stakeholders and drive decisions without direct authority.
• • **Industry or Product Experience:** Experience in building and growing business products, or developing financial and software products within a high-growth company context.
• • **Cultural Fit:** Humility, a collaborative spirit, and genuine excitement about Monzo's mission and values.
• • **Monzo's Commitment to Diversity and Inclusion**
• • Monzo is deeply committed to fostering a diverse and inclusive workplace where everyone can thrive. We believe that embracing diversity is integral to our mission of making money work for everyone. We actively encourage applications from individuals of all backgrounds and are dedicated to creating an environment that supports the growth and success of all our people. We are an equal opportunity employer and consider all applicants without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status. We are committed to providing reasonable accommodations for candidates with disabilities throughout the application and interview process.