Strategy & Operations, People

Clipboard Health Inc.

Job Overview

Location

U.S. (Remote)

Job Type

Full-time

Full Job Description

📋 Description

• Partner with leaders and managers across the company to address key personnel challenges, including hiring surges, leave of absence decisions, and exit conversations, providing strategic guidance grounded in operational reality.
• Conduct quarterly departmental audits that deeply analyze team dynamics, workflows, and pain points, using insights to co-create strategic improvements with department leaders to enhance organizational effectiveness.
• Own and execute high-impact, organization-wide initiatives such as redesigning onboarding and offboarding processes, implementing new HR systems, or automating manual workflows that improve team efficiency.
• Identify systemic inefficiencies across the company by observing what’s not working, connecting disparate issues, and taking ownership to design and implement solutions without waiting for formal directives.
• Serve as a trusted advisor to managers on complex people-related dilemmas, offering data-informed, empathetic, and pragmatic solutions that align with company values and growth stage.
• Collaborate cross-functionally to embed people-centric thinking into operational decision-making, ensuring that people strategies directly support business outcomes in a rapidly scaling environment.
• Drive continuous improvement in how the People function operates by challenging traditional HR norms, rejecting policy-heavy approaches, and focusing exclusively on solving the most pressing problems facing teams.
• Act as a problem-chaser rather than a policy-enforcer, prioritizing actionable interventions over compliance frameworks and measuring success by impact, not process adherence.
• Adapt daily to shifting priorities in a high-growth startup environment, remaining flexible and proactive in addressing emerging needs across departments from clinical staffing to engineering to customer support.
• Proactively seek feedback from peers and managers to refine approaches, iterate quickly, and ensure initiatives deliver measurable improvements in team experience and operational velocity.
• Maintain strong situational awareness to recognize when a problem requires escalation, external expertise, or deeper analysis to avoid decisions with serious organizational consequences.
• Embrace ambiguity and discomfort as part of the role, taking on tasks outside traditional HR boundaries — whether it’s troubleshooting a payroll bottleneck, redesigning a manager toolkit, or supporting a team through restructuring.
• Contribute to building a next-generation People function that is agile, entrepreneurial, and deeply embedded in business operations — not defined by bureaucracy, but by impact and speed.
• Represent the People team as a strategic partner, not an administrative function, consistently demonstrating ability to think at the organizational level while executing with precision on tactical initiatives.
• Leverage direct observation and qualitative insights to inform decisions, complementing data with human context to create solutions that are both scalable and deeply resonant with team needs.
• Maintain a solutions-oriented mindset focused on outcomes: if something isn’t working, you don’t wait for permission — you diagnose, propose, and drive change.

🎯 Requirements

• Ability to thrive in a high-growth, rapidly changing startup environment with minimal structure and evolving priorities
• Proven experience identifying, diagnosing, and solving complex organizational or people-related problems without relying on traditional HR frameworks
• Strong stakeholder management skills with the ability to influence leaders and managers across departments without formal authority
• High level of self-awareness and judgment to recognize limits, escalate appropriately, and avoid decisions with serious operational or cultural consequences
• Demonstrated ability to own end-to-end initiatives from conception to execution, including system implementations and process redesigns
• Comfort working remotely across Pacific and Mountain time zones with full availability during Pacific business hours

🏖️ Benefits

• Remote-first work environment with flexibility to work from anywhere in the U.S.
• Opportunity to shape a next-generation People function at a profitable, high-growth Y Combinator company
• Exposure to diverse, cross-functional challenges across healthcare staffing, engineering, operations, and customer teams
• Culture of continuous feedback, personal growth, and intellectual challenge from peers and leadership

Skills & Technologies

Remote

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Clipboard Health Inc.

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About Clipboard Health Inc.

Clipboard Health is a marketplace that connects healthcare facilities with certified nurses and aides to fill open shifts. The platform lets nurses browse and claim local shifts while giving hospitals, nursing homes, and outpatient centers on-demand access to vetted clinical staff. Software handles credentialing, scheduling, time tracking, and payments, replacing traditional staffing agencies. Founded in 2016, the company operates nationwide in the United States and has facilitated millions of filled shifts across acute and post-acute settings.

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