Strategy & Operations (People)

Clipboard Health Inc.

Job Overview

Location

Remote (Canada)

Job Type

Full-time

Full Job Description

📋 Description

• Strategy & Operations (People) at Clipboard Health Inc. is a high-impact individual contributor role focused on solving complex organizational challenges by partnering with leaders across the company to improve how teams operate and support the mission of lifting professionals up the socioeconomic ladder through on-demand shift work.
• The role centers on being a strategic problem-solver who identifies inefficiencies, designs solutions, and drives change — from hiring process improvements to offboarding redesigns — without being confined to traditional HR functions like policy writing or compliance.
• Day-to-day responsibilities include partnering with managers on personnel decisions such as designing hiring automations, conducting exit interviews, coaching managers on leave of absence cases, and supporting leadership through nuanced people challenges.
• Conducting quarterly departmental audits to deeply assess team operations, uncover systemic issues, and collaborate with department heads to implement strategic improvements that enhance efficiency and alignment across the organization.
• Owning and executing cross-functional initiatives with wide-reaching impact, such as leading the implementation of new HR systems or rebuilding core onboarding and offboarding processes to improve experience and scalability.
• Proactively identifying broken workflows, connecting root causes across teams, and taking ownership of fixing problems — whether operational, cultural, or process-related — to increase organizational effectiveness.
• Thriving in a fast-paced, remote-first startup environment where priorities shift rapidly, requiring adaptability, comfort with ambiguity, and the ability to pivot quickly without needing excessive structure to act.
• Embracing a mindset of ‘put me in coach’ — being eager to take on any challenge, learn new skills quickly, and contribute wherever impact is needed, even outside formal job boundaries.
• Demonstrating strong self-awareness and judgment by knowing when to seek help, especially when decisions could have significant business or human impact, ensuring responsible and informed action.
• Continuously seeking growth through feedback and challenge, using input from peers and managers to stretch capabilities and drive immediate traction on initiatives.
• Contributing to a People team that is respected as a strategic partner — known for enforcing high standards, solving tough people problems, and being among the most thoughtful and influential thinkers in the organization.
• Gaining deep exposure to organizational design, change management, HR systems, and leadership coaching in a profitable, YC-backed Series C company with over 1,000 remote employees and millions of shifts filled annually.
• Building expertise in scaling people operations in high-growth environments while supporting Clipboard’s expansion into new verticals like Dental and Home Health, and its development of full-time product offerings.

🎯 Requirements

• Proven ability to partner with leaders and managers to solve complex people-related challenges, including designing process improvements, conducting exit conversations, and coaching on personnel decisions.
• Experience conducting organizational assessments or departmental audits to identify inefficiencies and drive strategic change that improves team and company-wide operations.
• Track record of owning and executing impactful initiatives such as system implementations, process redesigns (e.g., onboarding/offboarding), or cross-functional projects with measurable outcomes.
• Comfort operating in ambiguous, fast-changing environments typical of high-growth startups, with the ability to adapt quickly and prioritize based on business impact.
• Strong self-awareness and judgment — knowing personal limits and seeking help when decisions could have serious implications for the business or team.
• Mindset of curiosity and ownership: eager to take on new challenges, learn quickly, and improve broken systems without waiting for direction.

🏖️ Benefits

• Fully remote work with the requirement to reside in Pacific, Mountain, or Central Time Zones to overlap with core team hours.
• Opportunity to work at a profitable, YC Top Company (Series C) with a global remote team of 1,000+ employees and a mission-driven focus on socioeconomic mobility.
• Exposure to innovative People operations in a non-traditional HR environment that values problem-solving over policy enforcement and encourages entrepreneurial initiative.
• Significant skill development in organizational design, change management, HR systems, and leadership coaching through high-impact, cross-functional projects.
• No visa sponsorship available at this time; candidates must be authorized to work in their country of residence.

Skills & Technologies

Remote

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Clipboard Health Inc.

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About Clipboard Health Inc.

Clipboard Health is a marketplace that connects healthcare facilities with certified nurses and aides to fill open shifts. The platform lets nurses browse and claim local shifts while giving hospitals, nursing homes, and outpatient centers on-demand access to vetted clinical staff. Software handles credentialing, scheduling, time tracking, and payments, replacing traditional staffing agencies. Founded in 2016, the company operates nationwide in the United States and has facilitated millions of filled shifts across acute and post-acute settings.

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