Strategy & Operations (People)

Clipboard Health Inc.

Job Overview

Location

Remote (United States)

Job Type

Full-time

Full Job Description

📋 Description

• Strategy & Operations (People) at Clipboard Health Inc. is a high-impact individual contributor role focused on solving complex organizational challenges by partnering with leaders across the company to improve how teams operate and support the mission of lifting professionals up the socioeconomic ladder through on-demand shift work.
• The role exists within a non-traditional People team that prioritizes problem-solving over policy enforcement, acting as strategic thinkers and go-to resources for tough people and operational issues, with the goal of enforcing high standards and enabling better decision-making throughout the organization.
• Day-to-day responsibilities include partnering with leaders and managers on key personnel decisions such as designing hiring automations, conducting exit conversations, coaching managers through leave of absence decisions, and addressing a wide range of people-related challenges as they arise.
• Conducting quarterly departmental audits to deeply analyze team performance, identify improvement opportunities, and collaborate with department leaders to implement strategic changes that enhance team and company-wide operations.
• Owning and executing high-impact initiatives with organizational scope, such as leading new system implementations or redesigning core processes like onboarding and offboarding to improve efficiency and employee experience.
• Proactively identifying problems across the organization, connecting root causes, and taking ownership of solutions—whether process, communication, or structural—to continuously improve how work gets done.
• Thriving in a fast-paced, high-growth startup environment where priorities shift frequently, requiring adaptability, comfort with ambiguity, and the willingness to take on unfamiliar tasks to drive impact.
• Operating without a traditional HR background is encouraged, as the role values fresh perspectives and the ability to challenge assumptions about what People functions should do.
• Demonstrating self-awareness by recognizing personal limits, seeking help when needed, and making sound judgments to avoid decisions that could negatively impact the business.
• Embracing challenges, actively seeking feedback, and using it to grow quickly while contributing to a culture of continuous improvement and peer-driven development.
• Contributing to Clipboard Health’s mission of expanding access to work and career growth for professionals by enabling internal teams to operate more effectively, ultimately supporting the company’s goal of filling millions of shifts annually across U.S. workplaces.
• Gaining broad exposure to cross-functional operations, leadership dynamics, and organizational design in a profitable, YC-backed Series C company with a global remote team of 1,000+ employees.
• Developing strategic thinking, change management, and problem-solving skills through hands-on ownership of initiatives that influence how the company scales and supports its workforce.

🎯 Requirements

• Proven ability to partner with leaders and managers to solve complex people and operational challenges, including designing process improvements, supporting hiring initiatives, and guiding decisions around employee transitions.
• Experience conducting organizational assessments or departmental audits and translating findings into actionable, strategic recommendations that improve team effectiveness.
• Track record of owning and executing cross-functional initiatives such as system implementations, process redesigns (e.g., onboarding/offboarding), or org-wide projects with measurable impact.
• Strong comfort with ambiguity and change in a high-growth startup environment, with the ability to adapt quickly, pivot priorities, and introduce structure only where it adds meaningful value.
• High self-awareness and judgment—knowing when to seek help, recognizing limits, and avoiding decisions that could pose significant risk to the business.
• Mindset of embracing challenges, actively seeking feedback, and thriving on being stretched and pushed to grow through peer and manager input.

🏖️ Benefits

• Fully remote work arrangement with the requirement to reside in Pacific, Mountain, or Central Time Zones and work aligned hours.
• Opportunity to work at a profitable, YC Top Company (Series C) with a mission-driven focus on socioeconomic mobility and impact at scale.
• Exposure to a global, remote team of 1,000+ employees and the chance to contribute to a next-generation People function that operates beyond traditional HR.
• Significant opportunities for skill development, strategic influence, and expanded impact within a fast-growing organization without a direct path to people management.
• Access to learning resources including internal leadership content (e.g., Head of People Substack), company culture documentation, and team-made videos explaining the role and expectations.

Skills & Technologies

Remote

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Clipboard Health Inc.

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About Clipboard Health Inc.

Clipboard Health is a marketplace that connects healthcare facilities with certified nurses and aides to fill open shifts. The platform lets nurses browse and claim local shifts while giving hospitals, nursing homes, and outpatient centers on-demand access to vetted clinical staff. Software handles credentialing, scheduling, time tracking, and payments, replacing traditional staffing agencies. Founded in 2016, the company operates nationwide in the United States and has facilitated millions of filled shifts across acute and post-acute settings.

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