Job Overview
Location
Remote-United States
Job Type
Full-time
Category
Customer Success
Date Posted
April 30, 2026
Full Job Description
đź“‹ Description
- • As a Supervisor, Customer Success Platform and AI at Solventum, you will own the strategy, reliability, performance, security, and availability of the Customer Success OS platform, ensuring it supports customer retention, adoption, and growth through continuous improvement and innovation.
- • You will lead the platform roadmap, drive operational excellence via proactive monitoring and incident management, and partner cross-functionally with Customer Success, Sales, Marketing, Revenue Operations, Analytics, and Commercial Excellence teams to align technology with business goals.
- • Solventum is a new healthcare company with a legacy of innovation, dedicated to improving lives through breakthrough solutions at the intersection of health, material, and data science, guided by empathy and clinical intelligence.
- • In this role, you will enable scalable global platform capabilities through automation, integrations, and AI-driven insights, while developing leadership expertise in enterprise-scale systems and contributing to meaningful healthcare outcomes.
🎯 Requirements
- • Bachelor’s degree or higher in Information Systems, Computer Science, Engineering, or related field AND eight (8) years of progressive IT or enterprise application experience OR High School Diploma/GED and twelve (12) years of progressive IT or enterprise application experience
- • Three (3) years of experience in a people leadership role or platform leadership role
- • Experience managing CRM and/or Customer Success platforms such as Salesforce, Gainsight, Totango, HubSpot, or similar ecosystems
🏖️ Benefits
- • Competitive compensation range of $125,600 - $172,700, including base pay and variable incentive pay
- • Comprehensive benefits package including medical, dental, vision, health savings accounts, flexible spending accounts, disability benefits, life insurance, and retirement benefits
- • Support for well-being through programs that promote physical and financial health, benchmarked against comparable companies
Skills & Technologies
About Solventum
Solventum Corporation is an independent, NYSE-listed healthcare company spun off from 3M in April 2024. Headquartered in Maplewood, Minnesota, we unite 22,000 “solvers” across 38 countries who create breakthrough products for wound care, oral care, health-information technology, and biopharma filtration. Our portfolio includes trusted brands such as 3M™ Clarity™ Orthodontics, Veraflo™ and Prevena™ Therapy Systems, and Littmann® Stethoscopes. By merging deep clinical insight with digital innovation, we enable better, smarter, safer patient outcomes while offering free continuing-education programs for healthcare professionals. Never stopping until healing is solved, we turn momentum into measurable impact for providers, payers, and patients worldwide.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
XN Limited
2 months ago
Silver.com LLC
2 months ago
