Job Overview
Location
Prague
Job Type
Full-time
Category
Customer Support
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • Support Engineer (afternoon/night shifts) at Apify Technologies s.r.o. – a web scraping and browser automation platform helping developers extract data and automate tasks from billions of web pages monthly.
- • Handle customer inquiries via chat and email from 5 PM to 2 AM CET, resolving both business and technical issues while mastering the Apify platform.
- • Join a multicultural, Czech-based support team in Prague, Brno, or fully remote, contributing to customer satisfaction, process automation, AI in support, and knowledge base expansion.
- • Develop expertise in Apify’s ecosystem, including Actors, API/SDK, and Console, while building communication, technical, and problem-solving skills in a high-impact, growth-oriented environment.
Skills & Technologies
JavaScript
Remote
Degree Required
About Apify Technologies s.r.o.
Apify Technologies s.r.o. operates a cloud platform that offers ready-made and custom web-scraping tools, serverless computing, and data-extraction APIs for developers and businesses. The company provides a marketplace of pre-built actors, an open-source SDK, proxy management, and storage services. It was founded in 2015 in Prague and serves clients worldwide who need reliable, scalable data collection and automation solutions.
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