This job has expired
This position was posted on June 14, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Serve as team lead for the Neurology Patient Access team, supporting daily operational efficiency in collaboration with the team supervisor.
- • Assist staff with operational challenges, including resolving backlogs and addressing escalated patient or insurance-related calls.
- • Conduct monthly quality assurance reviews by evaluating recorded phone calls to ensure compliance and service standards.
- • Cover for staff members during absences, maintaining uninterrupted patient access services.
- • Participate in training and onboarding new team members, ensuring consistent understanding of protocols and procedures.
- • Lead monthly one-on-one meetings with team members to provide feedback, support development, and align with department goals.
- • Identify and resolve department-specific billing and collection trends related to payor policies and procedures.
- • Resolve complex invoices requiring special attention within the team’s scope of responsibility.
- • Collaborate with management on special projects aimed at improving operational workflows or payor performance.
- • Motivate team members and foster a collaborative environment focused on achieving departmental and organizational objectives.
- • Utilize ICD-9 and CPT coding knowledge to support accurate billing and claims resolution.
- • Work remotely in a home office environment with standard office equipment and telecommunications software.
- • Maintain awareness of third-party payer systems and billing platforms to support accurate and timely collections.
- • Ensure all activities align with institutional mission, guiding principles, and compliance standards.
🎯 Requirements
- • High school diploma or equivalent
- • Minimum 2 years of experience in insurance or collections
- • Proficiency in ICD-9 and CPT coding
🏖️ Benefits
- • Up to 22 days of vacation, 10 recognized holidays, and sick time
- • Competitive health insurance with priority appointments and lower copays/coinsurance
- • Free Metro transit U-Pass for eligible employees
- • 7% university contribution to a defined contribution (403(b)) Retirement Savings Plan
- • 4 weeks of caregiver leave to bond with a new child
- • Tuition coverage for employee and dependents: 100% at WashU, 40% elsewhere after seven years of service
- • Wellness resources including mental health support, EAP, annual health screenings, and mindfulness programs
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Washington University in St. Louis
Washington University in St. Louis is a private research university founded in 1853. It offers undergraduate, graduate, and professional programs across seven schools, including Arts & Sciences, Engineering, Medicine, Law, and Business. Located in St. Louis, Missouri, the university is classified as an R1 doctoral university with very high research activity. It operates a 169-acre Danforth Campus and a 164-acre Medical Campus, along with the Tyson Research Center. The university is affiliated with Barnes-Jewish Hospital and conducts extensive interdisciplinary research in biomedicine, engineering, social policy, and the arts.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Sitemate Pty Ltd
1 month ago
Welltheory, Inc.
1 month ago
Engflow Inc.
1 month ago
General Dynamics Information Technology, Inc.
3 months ago