Job Overview
Location
Remote Pune-Baroda, India
Job Type
Full-time
Category
Customer Support
Date Posted
May 25, 2026
Full Job Description
📋 Description
- • Technical Consultant role at Harris Computer Systems Corporation involves supporting healthcare technology solutions for U.S.-based clients, ensuring smooth operation and resolution of technical issues in healthcare IT environments.
- • Day-to-day responsibilities include troubleshooting and resolving technical issues, communicating with diverse audiences including international clients, applying ITIL frameworks for incident and problem management, and providing application/product support using SQL and MS SQL Server.
- • The company specializes in healthcare IT solutions, serving U.S. healthcare providers with technology that supports patient care environments and clinical workflows.
- • The role offers opportunity to deepen expertise in healthcare IT systems, gain experience with U.S. healthcare workflows and HIT terminology, and develop advanced troubleshooting and client communication skills in a global support environment.
🎯 Requirements
- • Good organizational, communication, interpersonal, and time-management skills with ability to multi-task and prioritize
- • Familiarity with US Healthcare workflow, healthcare related applications, HIT terminology, and patient care environments
- • Ability to troubleshoot and resolve technical issues
- • Experience with SQL queries, MS SQL Server, T-SQL
- • Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management
- • Hands-on experience on application/product support
🏖️ Benefits
- • Opportunity to work with international clients (USA)
- • Exposure to mid-high level technical concepts in healthcare IT
- • Development of analytical and troubleshooting skills
- • Experience in application/product support within healthcare domain
Skills & Technologies
About Harris Computer Systems Corporation
Harris Computer Systems Corporation is a Canadian enterprise software provider focused on vertical-market solutions for public sector, utilities, healthcare and education. Through more than 120 operating divisions, it acquires and operates specialized software companies, offering products for ERP, utility billing, public safety, student information, and healthcare information systems. Founded in 1991 and headquartered in Ottawa, Ontario, Harris serves over 100,000 customers across North America, delivering scalable, on-premise and cloud-based software and ongoing support services.
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