Technical Onboarding Specialist (w,m,x)

📋 Description

• • As a Technical Onboarding Specialist at Nelly Sweden AB, you will play a key role in onboarding medical practices onto the company’s AI-powered FinTech platform, ensuring seamless integration and operational readiness for healthcare providers in Germany.
• • Your day-to-day responsibilities include configuring Nelly interfaces (VDDS, VDDS-RZ, API) remotely or on-site, conducting system tests and quality assurance post-go-live, managing incoming technical support tickets via Jira, diagnosing and resolving technical issues using logs and monitoring data, and collaborating with the integration team to improve processes, document workflows, and build automation.
• • You will join the Operations team at Nelly, a fast-growing healthtech company backed by a €50M Series B funding round, dedicated to reducing administrative burdens in medical practices through intelligent automation and AI-driven solutions, with a mission to support over one million clinics and improve patient outcomes across Europe.
• • In this role, you will deepen your technical expertise in healthcare IT systems, gain hands-on experience with medical software integrations, develop problem-solving and process optimization skills, and contribute directly to scaling a purpose-driven product that empowers healthcare professionals to focus on patient care.