Technical Product Manager, Vehicle Experience

📋 Description

• • Shape the future of urban mobility by owning the end-to-end vision, strategy, and roadmap for one of the most visible pillars of Zoox’s purpose-built, fully autonomous vehicle experience. You will translate rider needs, market intelligence, and business goals into a multi-year product plan that differentiates our fleet in a crowded mobility landscape and keeps customers choosing Zoox again and again.
• • Act as the single-threaded leader for an agile, cross-functional pod of engineers, designers, data scientists, and operators. From writing crisp user stories and prioritizing the backlog to negotiating scope and sequencing releases, you will drive every sprint milestone and ensure the team ships high-impact features on time and at quality.
• • Live in the data. You will define KPIs, instrument events, build dashboards, and run A/B tests to understand how riders interact with our vehicle experience. Your insights will uncover friction points, size new opportunities, and justify roadmap investments to executives and investors in a clear, quantitative narrative.
• • Champion the rider. You will conduct interviews, ride-alongs, and ethnographic studies to internalize emotional and functional jobs-to-be-done. These findings will be synthesized into personas, journey maps, and problem statements that keep the product team obsessively focused on delivering delight, comfort, and trust inside every Zoox robotaxi.
• • Balance the long and short game. While you paint a three-year vision that leverages emerging AV, UX, and hardware capabilities, you will simultaneously sequence quick-win experiments that generate learnings, revenue, or cost savings within the next quarter. Your roadmap will show a clear glide-path from MVP to mass-scale service.
• • Navigate complex trade-offs across hardware cost, software complexity, regulatory constraints, and fleet operations. You will build financial models, risk matrices, and decision docs that allow leadership to understand implications and make timely bets on sensors, compute, interior amenities, and service features.
• • Evangelize your domain across Zoox and Amazon. You will present at all-hands, publish internal blogs, and brief senior leaders on how your product pillar advances safety, accessibility, and profitability. Your storytelling will galvanize engineers, attract partnership opportunities, and influence upstream platform teams.
• • Mentor junior PMs and set the bar for product excellence. By codifying best practices in PRD templates, review gates, and post-mortems, you will scale the product culture and help Zoox attract top-tier talent as we grow from hundreds to thousands of employees.