Job Overview
Location
Mapbox US
Job Type
Full-time
Category
Management
Date Posted
April 26, 2026
Full Job Description
đź“‹ Description
- • As a Technical Program Manager at Mapbox, you will drive strategic programs for key enterprise customers, ensuring on-time delivery and successful adoption of location-based solutions that power navigation for people, packages, and vehicles globally.
- • You will serve as the primary liaison between premium support customers and internal teams, translating customer needs into actionable plans, managing program lifecycles from kickoff to post-launch, and advocating for customer success while aligning with Mapbox’s product and engineering roadmaps.
- • You will work within Mapbox’s Customer Engagement team, collaborating across product, engineering, sales, support, and leadership to define success metrics, resolve complex issues, and maintain high-quality delivery standards for enterprise implementations.
- • In this role, you will develop deep expertise in Mapbox’s platform, APIs, SDKs, and cloud architectures, while honing your ability to lead senior-level discussions, manage risk, and influence cross-functional teams without direct authority—growing your impact as a trusted advisor and strategic partner.
🎯 Requirements
- • 5+ years of experience leading enterprise software implementations or professional services delivery in a post-sales environment
- • Proven ability to manage complex, multi-stakeholder enterprise deployments from kickoff through production launch
- • Strong technical fluency with cloud architectures, API/SDK integrations, and enterprise technical ecosystems to anticipate risks and guide execution
- • Excellent communication skills, with the ability to engage clearly and confidently with audiences ranging from developers to senior leaders
- • Demonstrated skill in driving cross-functional alignment across sales, product, engineering, support, and executive teams to deliver customer outcomes
🏖️ Benefits
- • Competitive annual base compensation ranging from $146,200 to $172,000, with 5–10% higher pay for high-cost-of-labor locations
- • Supportive health care benefits and parental leave policies that support employees’ whole selves at work
- • Commitment to continuous learning and professional development through a culture of teaching and skill-building
- • Emphasis on diversity, equity, and inclusion, with active encouragement for applicants of all backgrounds, genders, ethnicities, abilities, and orientations
Skills & Technologies
About Mapbox, Inc.
Mapbox provides cloud-based mapping, geocoding, navigation, and spatial data infrastructure through APIs and SDKs. Developers embed live maps, search, turn-by-turn directions, and data visualization into mobile, web, and automotive applications. The platform ingests and updates petabytes of global imagery, traffic, and movement data to deliver real-time location services for logistics, automotive, travel, and consumer apps.
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