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Technical Support Engineer

Job Overview

Location

Paris,France

Job Type

Full-time

Category

Customer Support

Date Posted

April 23, 2026

Full Job Description

đź“‹ Description

  • • Technical Support Engineer at Didomi SAS, responsible for helping customers resolve technical questions and ensuring high-quality support experiences.
  • • Day-to-day tasks include responding to customer inquiries via email, collaborating with cross-functional teams to diagnose and resolve issues, providing timely feedback, and contributing to product improvements based on customer insights.
  • • Didomi SAS is a privacy and consent management platform provider focused on helping businesses comply with data protection regulations while building trust with users.
  • • The role offers opportunities to deepen technical knowledge of SaaS platforms, develop customer advocacy skills, and influence product evolution through direct user feedback.

Skills & Technologies

Remote

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Didomi SAS
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About Didomi SAS

Didomi provides consent and preference management software that helps enterprises collect, store and leverage user consent under GDPR, CCPA and other global privacy regulations. The platform offers APIs, SDKs and a web console for implementing customizable banners, granular preference centers and audit trails across websites and mobile apps. Clients use the data to activate marketing campaigns while maintaining compliance, supported by real-time reporting and integrations with ad-tech and CRM systems. Headquartered in Paris and New York, the company serves publishers, e-commerce and financial services firms across Europe and North America.

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