Job Overview
Location
US
Job Type
Full-time
Category
Customer Support
Date Posted
May 6, 2026
Full Job Description
📋 Description
- • Technical Support Engineer role focused on troubleshooting complex issues and guiding customers through vulnerability management and compliance tools using Tenable One and other cybersecurity solutions.
- • Day-to-day responsibilities include collaborating with Sales, R&D, and Customer Advocacy teams to deliver exceptional support, contributing knowledge articles, and working with cutting-edge cybersecurity technology in diverse environments.
- • Tenable is the Exposure Management company trusted by 44,000 organizations globally, including 65% of the Fortune 500 and 45% of the Global 2000, with a culture centered on belonging, respect, and excellence.
- • The role offers opportunities to grow technical skills in cybersecurity, contribute to product improvement through insights, and work alongside talented professionals in a mission-driven organization securing the digital world.
🎯 Requirements
- • Technical degree or equivalent experience
- • Must have experience in networking and both Linux & Windows OS
- • Knowledge of cloud and cybersecurity concepts
- • Customer support experience and excellent communication skills
- • Ability to work onsite/hybrid in Columbia, MD
- • Must already be authorized to work permanently in the U.S.
🏖️ Benefits
- • Opportunity to work with industry-leading cybersecurity solutions like Tenable One
- • Collaborative environment with talented and passionate professionals in the #OneTenable team
- • Support and resources to do work that truly matters in reducing cyber risk for global organizations
- • Commitment to a culture of belonging, respect, and excellence where employees can be their best selves
- • Exposure to cutting-edge technology and opportunities to grow skills in diverse environments
- • Contribution to knowledge articles that help shape products and services
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Tenable, Inc.
Tenable, Inc. provides cybersecurity exposure management software that helps organizations identify, assess, and prioritize vulnerabilities across IT, cloud, and operational technology environments. Its Nessus vulnerability scanner and Tenable.io platform deliver continuous visibility into assets, misconfigurations, and threats, enabling risk-based remediation workflows. Founded in 2002, the company serves enterprises, government agencies, and managed security providers worldwide, integrating with SIEM, ticketing, and patch management systems to reduce cyber risk and compliance gaps.
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