Job Overview
Location
Any Location / Remote
Job Type
Full-time
Category
Operations
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Technical Support & User Engagement Contract Lead managing the full lifecycle of user engagement, training, DUA processing, privacy workflows, analytic output review, documentation, and program assessment for a large federal data access and linkage initiative.
- • Lead end-to-end management of user-facing program operations workstreams, coordinate with federal customers and technical leads to translate policies into operational processes, oversee day-to-day execution of operational activities, manage development and use of dashboards and metrics, lead planning and delivery of communications and training, oversee analytic output and disclosure review processes, plan and execute transition activities, coordinate study closeout and transfer activities, manage DUA & Requirements Tracking Tool operations, provide stakeholder engagement leadership, and support continuous improvement by standardizing templates and enhancing workflows.
- • GDIT is a global technology and professional services company delivering consulting, technology, and mission services to U.S. government, defense, and intelligence agencies, with 26,000 experts operating across 50 countries worldwide, focused on digital modernization, AI/ML, Cloud, Cyber, and application development to create a safer, smarter world.
- • The role offers opportunity to lead complex federal data linkage operations, develop expertise in data governance and privacy requirements, manage stakeholder engagement across technical and federal audiences, drive continuous improvement in user support programs, and gain experience with CMS claims data and federal data access initiatives while working in a flexible remote environment with travel to DC Metro area.
🏖️ Benefits
- • Growth: AI-powered career tool that identifies career steps and learning opportunities
- • Support: An internal mobility team focused on helping you achieve your career goals
- • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- • Flexibility: Full-flex work week to own your priorities at work and at home
- • Community: Award-winning culture of innovation and a military-friendly workplace
- • Medical plan options with Health Savings Accounts, dental plan options, vision plan, and 401(k) plan with company match
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About General Dynamics Information Technology, Inc.
General Dynamics Information Technology delivers enterprise-scale IT, cloud, cyber, and professional services to U.S. defense, intelligence, health, and civilian agencies. The company designs, integrates, and secures mission-critical systems, from cloud migration and AI analytics to C4ISR networks and health IT platforms. Headquartered in Falls Church, Virginia, it leverages 25,000+ employees across the U.S. to modernize legacy infrastructure, defend against cyber threats, and support data-driven decision-making for national security and public service missions.
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