Technical Trainer and Adoption Specialist

Crusoe Energy Systems LLC

Job Overview

Location

Denver, CO - US

Job Type

Full-time

Full Job Description

📋 Description

• Design and develop comprehensive technical training programs, eLearning modules, video content, job aids, and instructional materials for Crusoe’s core technology stack including Google Workspace, Slack, and other company-wide platforms.
• Own and manage the technical training content library within WorkRamp, ensuring all courses remain current, accurately organized, and accessible as tools, systems, and processes evolve.
• Collaborate with the Senior Technical Trainer to prioritize training needs, execute training plans, and build new content aligned with evolving business and technical requirements.
• Assess tribal knowledge and existing recordings to structure and develop formal curricula and training plans for cross-functional teams including IT, operations, and executive leadership.
• Develop and maintain AI literacy training content to support internal AI enablement initiatives, helping employees effectively use tools such as Claude and Workato.
• Utilize eLearning authoring tools including Articulate 360, Adobe Captivate, Camtasia, or Snagit to produce polished, professional multimedia training content with screen captures, video, and audio.
• Conduct training needs analyses through stakeholder interviews, observational assessments, and data review to identify skill gaps and prioritize learning initiatives.
• Administer training programs in WorkRamp, including course setup, learner enrollment, completion tracking, and generation of engagement and performance reports.
• Analyze learner feedback and engagement metrics to evaluate training effectiveness and continuously refine content for improved retention and adoption.
• Deliver in-person and virtual training sessions for onboarding cohorts, technology rollouts, and company-wide initiatives as needed.
• Travel occasionally (a few times per year) to Crusoe facilities for in-person training events, needs assessments, and on-site support.
• Partner with IT, People Operations, and business unit leaders to understand employee learning needs, align training content with operational goals, and close knowledge gaps across the organization.
• Maintain a library of training resources that scales with company growth, ensuring accessibility and relevance for employees ranging from corporate staff to field and manufacturing operators.
• Stay current with emerging AI tools and productivity platforms, and proactively integrate relevant technologies into training content to support Crusoe’s innovation-driven culture.

🎯 Requirements

• Bachelor’s degree in any field plus 4–6 years of experience in technical training or instructional design, OR a relevant Master’s degree plus 2–4 years of relevant experience
• Portfolio of instructional design work required, demonstrating creation of eLearning, curriculum, video content, or training programs from scratch
• Hands-on experience with eLearning authoring tools such as Articulate 360, Adobe Captivate, Camtasia, or similar platforms
• Demonstrated ability to design and build training curricula from the ground up, not just maintain existing materials
• Experience producing video or multimedia training content, including proficiency in video editing, audio editing, image editing, and screen capture tools
• Experience administering or managing content on an LMS platform (WorkRamp preferred but not required)

🏖️ Benefits

• Competitive compensation and equity packages including Restricted Stock Units
• Comprehensive health, dental, and vision insurance
• Paid time off, paid holidays, and paid parental leave
• Employer contributions to HSA account
• 401(k) Retirement plan with company match up to 4% of salary
• Professional development and tuition reimbursement

Skills & Technologies

Onsite

$85k-100k

Degree Required

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Crusoe Energy Systems LLC

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About Crusoe Energy Systems LLC

Crusoe Energy Systems is building Crusoe Cloud, an AI cloud platform that provides managed AI services and AI data center infrastructure. They cater to businesses seeking to accelerate AI solution development with optimized models and high-performance computing. The company utilizes environmentally aligned power sources, including wind, solar, and natural gas, to power its data centers. With features like managed Kubernetes and Slurm, Crusoe simplifies operations and ensures reliability with 24/7 support. Crusoe is expanding its reach, including a strategic European expansion with its first data center in Norway. Crusoe recently raised $1.375 billion at a valuation above $10 billion.

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