Technology Program Quality Assurance Analyst

Covetrus, Inc.

Job Overview

Location

United States (US) – Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Technology Program Quality Assurance Analyst at Covetrus executes Quality Assurance tasks for In-Clinic & Pharmacy QA, identifying improvement opportunities and leveraging technology and digital tools to enhance accuracy, efficiency, and consistency across processes.
• Day-to-day responsibilities include utilizing Quality Management Systems (QMS), databases, and digital tools to document and track quality events; leveraging AI assistants and low-code platforms like Power Automate to design automation solutions; executing QA activities such as complaint handling, Nonconformance Event (NCE) and CAPA processes; supporting recall documentation, supplier approval, DSCSA compliance, and new item approvals; ensuring SOP adherence and accurate documentation; identifying and escalating quality risks; supporting audits and inspections; collaborating with QA leadership and cross-functional teams to drive process improvement.
• Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to improve health and financial outcomes by integrating products, services, and technology into a single platform that connects customers to solutions and insights.
• The role offers the opportunity to develop expertise in quality assurance, regulatory compliance (including DSCSA), data analytics, process automation using modern tools (e.g., Copilot, ChatGPT, Power Automate), and continuous improvement methodologies while contributing to animal health innovation and operational excellence.

🎯 Requirements

• Associate degree or equivalent experience (e.g., Veterinary Technician or Pharmacy Technician certification); bachelor’s degree preferred in Chemistry, Biology, Health Administration, Animal Health, Business, Nursing, Pharmacy, Microbiology, or Supply Chain.
• 1-3 years of related experience in quality, technology, supply chain management, pharmaceuticals, or equivalent combination of education and experience.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and strong technical writing skills for clear, accurate, and compliant documentation.
• Working knowledge of Drug Supply Chain Security Act (DSCSA) and experience with Quality Management Systems (QMS), databases, and digital tools.
• Strong organizational skills, attention to detail, initiative, problem-solving ability, and effective verbal and written communication across organizational levels.
• Demonstrated ethical conduct, ability to take direction, recognize when to escalate, and collaborate to ensure high-quality outcomes.

🏖️ Benefits

• 401k savings with company match
• Health, dental, and vision benefits
• Paid time off and paid holidays
• Maternity and parental leave
• Life and disability benefits
• Pet insurance
• Identity theft protection
• Health savings accounts and flexible spending accounts
• Military leave and other leaves of absence
• Certain positions may include eligibility for a short-term incentive plan

Skills & Technologies

Remote

$46k-61k

Degree Required

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Covetrus, Inc.

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About Covetrus, Inc.

Global animal health technology and services company formed in 2019 through the merger of Henry Schein Animal Health and Vets First Choice. Provides veterinary practices with software, prescription management, supply chain logistics, data analytics, and e-commerce solutions to streamline operations and improve pet care. Serves clinics, hospitals, and large-scale producers in North America, Europe, and Australasia from headquarters in Portland, Maine.

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