
Job Overview
Location
Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 19, 2026
Full Job Description
📋 Description
- • Provide direct clinical support to patients undergoing medication abortion through telehealth platforms, responding to medical questions and concerns with timely triage and clinical assessment.
- • Deliver patient-specific nursing guidance that is culturally responsive, evidence-based, and trauma-informed, ensuring every patient feels heard, supported, and cared for during sensitive healthcare moments.
- • Conduct remote clinical evaluations to determine patient eligibility for medication abortion and other reproductive and sexual health services offered by Adyn, Inc.
- • Monitor patient progress post-medication administration and provide follow-up care instructions via secure messaging channels.
- • Collaborate with board-certified physicians and advanced practice clinicians to ensure continuity of care and adherence to clinical protocols.
- • Maintain accurate, compliant, and confidential patient records in accordance with HIPAA and state-specific telehealth regulations.
- • Respond to urgent patient inquiries during scheduled shifts (12pm–10pm ET / 9am–7pm PT) on Fridays and Sundays, plus one additional on-call shift outside scheduled hours.
- • Educate patients on medication abortion side effects, warning signs, and when to seek emergency care, using clear, non-judgmental communication.
- • Uphold Adyn’s commitment to reproductive justice by advocating for equitable, discreet, and accessible reproductive healthcare services.
- • Adhere strictly to clinical guidelines and operational procedures established by Adyn’s in-house clinical care team to ensure patient safety and quality of care.
- • Participate in ongoing training and quality improvement initiatives to maintain clinical competency in telehealth delivery and reproductive health best practices.
- • Ensure all patient interactions reflect Adyn’s core values of compassion, discretion, and judgment-free care.
- • Work exclusively within permitted states: CA, CO, HI, IL, MA, MD, NJ, NM, NY, OR, and WA, and maintain active, unrestricted RN licensure in one of these jurisdictions.
- • Coordinate with patient care advocates to support non-clinical aspects of patient experience, including scheduling, resource referrals, and emotional support.
- • Maintain professional boundaries and emotional resilience while delivering high-acuity care in a remote, text-based environment.
- • Contribute to a team culture centered on mutual respect, clinical excellence, and patient-centered innovation in reproductive healthcare.
Skills & Technologies
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About Adyn, Inc.
Adyn, Inc. operates Hey Jane, a telehealth platform offering asynchronous medical consultations and FDA-approved abortion medication by mail in states where abortion is legal. Patients complete an online intake reviewed by licensed clinicians, receive prescriptions, and get medications shipped in discreet packaging with 24/7 clinical support and follow-up care. The company also provides birth control, emergency contraception, and treatment for herpes, UTIs, and bacterial vaginosis, focusing on accessible, judgment-free reproductive and sexual healthcare for women and people who can become pregnant.
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