Trust & Safety Policy Manager

Fanvue Ltd

Job Overview

Location

Remote with London office

Job Type

Full-time

Full Job Description

📋 Description

• Own and evolve Fanvue’s content policy to balance creator freedom with platform safety in a high-growth AI-powered monetisation environment.
• Translate policy into enforceable guidance for moderation teams, AI classifiers, and automated systems, including designing and iterating LLM prompts for content classification and risk detection.
• Proactively identify emerging content behaviours, edge cases, and product changes, updating policy before issues scale across the platform.
• Establish and lead a lightweight but audit-ready policy review cadence with defined inputs, owners, decision logs, and changelogs to ensure consistency and accountability.
• Collaborate daily with Engineering to tune ML classifiers and enforcement logic, ensuring policy intent aligns with automated moderation outcomes.
• Partner with Product teams to assess risk associated with new features and ensure Trust & Safety considerations are embedded in product development cycles.
• Work closely with Legal to align policy with evolving regulatory requirements including the Online Safety Act, EU DSA, EU AI Act, Ofcom Codes, and CSAM detection frameworks.
• Provide clear, practical documentation for moderators that enables consistent application of policy while withstanding external scrutiny and audits.
• Use data-driven methods—basic statistical analysis, trend monitoring, and QA signals—to evaluate the effectiveness and impact of policy decisions.
• Contribute across the broader Trust & Safety function in a small, fast-moving team, taking ownership of cross-functional initiatives without formal authority.
• Maintain a strong understanding of UGC and adult content ecosystems, applying practical experience to real-world moderation challenges.
• Treat LLM-based moderation as a policy lever, not just a technical tool, and continuously refine prompts and classification boundaries to improve enforcement accuracy.
• Build a policy function from scratch that scales with rapid growth, rather than maintaining an existing framework.
• Communicate nuanced policy decisions in simple, actionable language that moderators, engineers, and partners can reliably implement.
• Drive outcomes through influence and ownership, not hierarchy, ensuring policy decisions translate into measurable enforcement results.
• Stay current on global regulatory frameworks and industry standards such as StopNCII, and apply them contextually to Fanvue’s creator platform.
• Prioritise enforcement outcomes over theoretical policy perfection, ensuring rules are not only well-written but practically executable at scale.
• Operate with autonomy in ambiguous environments, making principled calls with incomplete information and adapting policy rapidly as technology and regulation evolve.

🎯 Requirements

• 5+ years in content policy or Trust & Safety policy at a tech company
• Proven experience with ML-driven moderation: writing classifier-ready policy, evaluating performance vs. intent, iterating when outcomes diverge
• Experience with LLM-based moderation (prompting for classification and ongoing prompt iteration)
• Ability to write clear, practical policy documentation that is easy to enforce and audit-ready
• Strong data literacy: using basic stats, trend analysis, and QA signals to judge policy impact
• Confidence influencing cross-functional teams (Engineering, Product, Legal, Moderation) without formal authority

🏖️ Benefits

• Remote work with access to a London office
• Opportunity to build a Trust & Safety policy function from scratch at a fast-growing, $200M+ ARR platform
• Direct collaboration with Head of Trust & Safety and leadership teams
• Fast-paced environment where policy decisions can ship in days, not quarters
• Work on novel problems at the intersection of AI-generated content, creator monetisation, and global regulation
• Recognised as one of The Sunday Times Best Places to Work 2025

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Fanvue Ltd

Visit Website

About Fanvue Ltd

Fanvue is a London-based subscription social platform that lets creators monetize content through monthly fees, tips, and pay-per-view media. It targets adult entertainers, fitness instructors, chefs, and other influencers by providing payout tools, analytics, and messaging features comparable to OnlyFans. The company was founded in 2020 by William Monange and YouTuber Joel Morris, secured seed funding in 2021, and emphasizes discoverability and faster customer support to attract creators seeking alternative revenue streams.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.