Job Overview
Location
US Remote
Job Type
Full-time
Category
Customer Support
Date Posted
May 17, 2026
Full Job Description
đź“‹ Description
- • Serve as a Turkish-English Video-Phone Interpreter, facilitating real-time verbal interpretation between Turkish and English speakers across critical industries including healthcare, 911, law enforcement, court, government, insurance, finance, and education.
- • Deliver accurate, concise, and culturally sensitive interpretations during live video and audio sessions, ensuring no omissions or additions to the original message while adhering to established interpretation protocols.
- • Maintain a professional, neutral, and courteous demeanor throughout all interpreting sessions, regardless of emotional intensity or complexity of content, including sensitive topics such as end-of-life care, pregnancy termination, or matters involving gender expression.
- • Respond promptly to on-demand interpreting requests and remain available during scheduled work hours, adapting to fluctuating call volumes and extended call durations without breaks when necessary.
- • Utilize a dedicated personal device—such as a laptop, desktop, tablet, or smartphone—with supported operating systems (Windows, macOS, ChromeOS, iOS, or Android) to access and operate LanguageLine’s interpretation platforms.
- • Participate in mandatory paid professional training and continuous development programs to enhance interpreting skills, industry-specific terminology, and compliance with ASTM and ISO standards.
- • Type data accurately and efficiently on the assigned device during interpreting sessions to support client requirements and documentation needs.
- • Work from a secure, quiet home office environment free from background noise or distractions to ensure confidentiality and quality of service.
- • Demonstrate strong cultural competency by recognizing regional dialects, accents, and cultural nuances to effectively communicate with Limited English Proficient (LEP) individuals.
- • Remain detached and objective during interactions, avoiding any direct engagement with LEP individuals beyond the scope of the interpreting assignment without explicit client permission.
- • Adhere to strict confidentiality and client-specific protocols across all industries served, including medical, legal, and emergency response contexts.
- • Stay current with and adapt to all technology enhancements implemented by LanguageLine Solutions to improve service delivery and meet evolving client demands.
- • Operate a headset for prolonged periods and maintain a stationary position in front of a computer and webcam for the majority of the workday.
- • Use a keyboard and mouse with sufficient manual dexterity to type accurately and perform all job-related functions.
- • Maintain punctuality, reliability, and consistent attendance to meet performance and service level expectations.
- • Uphold a commitment to diversity, equity, and inclusion in all professional interactions and uphold LanguageLine’s values as a certified Great Place to Work.
🎯 Requirements
- • Native or near-native fluency in Turkish and English with demonstrated proficiency in cultural dynamics of both languages
- • Ability to concentrate, remain neutral, and handle emotionally intense or high-stress situations (e.g., 911 calls, medical emergencies)
- • High school diploma or equivalent
- • Legally authorized to work in the United States without current or future visa sponsorship
- • Access to a dedicated personal device (laptop, desktop, tablet, or smartphone) running Windows, macOS, ChromeOS, iOS, or Android
- • Reliable high-speed internet with minimum download speeds of 5 Mbps, upload speeds of 3 Mbps, ping ≤ 300 ms, and jitter ≤ 30 ms
🏖️ Benefits
- • Paid professional interpreter training and ongoing skill development
- • Compensation ranging from $17 to $22 per hour, compliant with all state and local minimum wage laws
- • Benefits package including Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness, Life, AD&D, Inpatient Hospital, and Short Term Disability insurance
- • 401(k) Retirement plan with employer contribution
- • Paid Sick Leave in accordance with applicable state and local laws
- • Employee Referral Program
- • Opportunities for career advancement within the organization
- • Inclusive and diverse remote work environment
Skills & Technologies
iOS
Android
Remote
$17-22/hr
About LanguageLine Solutions
LanguageLine Solutions is a leading provider of over-the-phone, video, and in-person interpretation and translation services. They connect people across language and cultural barriers, enabling clear communication in critical situations such as healthcare, public safety, and legal proceedings. Their services are crucial for organizations needing to serve diverse populations effectively and comply with language access regulations. By offering a vast network of qualified interpreters and translators, LanguageLine Solutions facilitates understanding and ensures equitable access to information and services for non-English speakers.
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