Job Overview
Location
Tennessee-Remote
Job Type
Full-time
Category
Operations
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • The Underwriting Support Specialist II role at Pacific Life Insurance Company supports the Workforce Benefits Division by generating accurate manual rates for group insurance products and ensuring compliance with policies and procedures. This role is critical to delivering timely and accurate underwriting support that enables the company to meet broker deadlines and serve policyholders effectively.
- • Day-to-day responsibilities include reviewing quote submissions for completeness, extracting and formatting census data, evaluating SIC classifications for employer groups, consulting with underwriters on non-standard plan designs, and supporting peer teams during high-volume periods or absences. The role involves working on cases of varying complexity across all products and may include assisting with new business proposals, in-force business, and renewals.
- • Pacific Life is a purpose-driven organization focused on helping policyholders plan for retirement, protect loved ones, and prepare for the future. The company emphasizes collaboration, innovation, and making a positive impact on the industry. This 100% remote position is based in Tennessee and offers the flexibility to work from home while staying connected to the broader team.
- • In this role, you will develop strong analytical and technical skills in group insurance underwriting, improve your ability to interpret complex contracts and benefit summaries, and gain experience working in a fast-paced, deadline-driven environment. You’ll enhance your communication and teamwork abilities while contributing to meaningful work that supports financial security for individuals and families.
🎯 Requirements
- • Critical thinking skills with the ability to analyze and solve problems effectively
- • Ability to prioritize, organize, and complete multiple tasks accurately in a fast-paced, high-volume environment
- • Strong attention to detail with a keen focus on quality and accuracy
- • High school diploma or GED required; 0-2 years of progressive experience in customer service and/or employee benefits, or equivalent college-level coursework preferred
- • Familiarity with Microsoft applications (Teams, Outlook, Word, Excel) and Salesforce
- • Availability to work between 5:00 am and 5:00 pm PST, Monday through Friday, with flexibility to cover non-standard shifts as needed with advance notice
🏖️ Benefits
- • Medical, Dental, Vision, and Wellbeing Reimbursement Account available from day one, usable for yourself or eligible dependents
- • Generous paid time off including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- • Paid Parental Leave and Adoption Assistance Program
- • Competitive 401k savings plan with company match and additional contribution regardless of participation
- • Commitment to diversity, inclusion, and a culture where employees can be their authentic selves
Skills & Technologies
About Pacific Life Insurance Company
Pacific Life Insurance Company is a mutual life insurer founded in 1868 and headquartered in Newport Beach, California. It provides life insurance, annuities, mutual funds, and investment products to individuals, businesses, and pension plans. The company manages assets through Pacific Life Insurance Company and Pacific Life & Annuity Company, supporting retirement, wealth transfer, and asset accumulation needs. It operates nationwide, distributing products via financial advisors, brokers, banks, and institutional channels, and is licensed in all 50 states and the District of Columbia.
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