Job Overview
Location
Mississauga, Ontario
Job Type
Full-time
Category
Product Management
Date Posted
June 16, 2026
Full Job Description
đź“‹ Description
- • Serve as the primary point of contact for U.S. payroll operations, ensuring accurate and timely processing of payroll for U.S.-based employees in alignment with federal, state, and local regulations.
- • Manage all aspects of U.S. payroll cycles including bi-weekly and semi-monthly payrolls, overtime calculations, deductions, tax withholdings, and direct deposits.
- • Collaborate with HR and finance teams to reconcile payroll data, resolve discrepancies, and ensure compliance with IRS, DOL, and state labor laws.
- • Process and validate employee payroll changes including new hires, terminations, salary adjustments, benefit deductions, and garnishments.
- • Maintain accurate and secure payroll records in compliance with retention policies and audit requirements.
- • Liaise with third-party payroll providers and tax agencies to resolve issues, file required reports, and ensure timely submission of federal and state tax filings.
- • Prepare and analyze payroll reports for internal stakeholders, including labor cost summaries, tax liability forecasts, and year-end W-2 preparation.
- • Support employee inquiries related to pay stubs, tax forms, direct deposit changes, and payroll-related benefits.
- • Stay current on evolving payroll legislation, tax codes, and compliance standards affecting U.S. payroll operations.
- • Participate in system upgrades and process improvements for payroll platforms, ensuring seamless integration with HRIS and timekeeping systems.
- • Assist in the implementation of automation and AI-driven tools to enhance payroll accuracy, reduce manual effort, and improve reporting efficiency.
- • Ensure adherence to company policies and data privacy standards when handling sensitive employee financial information.
- • Coordinate with Canadian payroll teams to align cross-border employment practices where applicable, while maintaining strict separation of U.S. and Canadian payroll jurisdictions.
- • Contribute to annual audits by providing documentation, supporting external auditors, and addressing compliance findings.
- • Train and mentor junior payroll staff on U.S. payroll procedures, system usage, and regulatory updates.
- • Participate in scheduled in-office events at the Mississauga office as required by the hybrid work model, including onboarding, team meetings, and semi-annual or annual gatherings.
🎯 Requirements
- • Proven experience managing U.S. payroll operations in a multi-state environment
- • In-depth knowledge of U.S. federal and state payroll tax laws, wage and hour regulations, and compliance requirements
- • Proficiency with payroll software systems and HRIS platforms
- • Strong attention to detail and accuracy in high-volume payroll processing
- • Ability to maintain confidentiality and handle sensitive employee data
- • Experience working in a hybrid work model with required in-office attendance
🏖️ Benefits
- • Opportunity to work at a leading health tech company recognized as one of Canada’s Most Admired Corporate Cultures
- • Access to AI-powered tools designed to enhance productivity and decision-making
- • Investment in employee training and development to foster innovation
- • Flexibility to contribute to meaningful work that impacts millions of lives in healthcare
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About PointClickCare Technologies Inc.
PointClickCare Technologies provides cloud-based software for the long-term and post-acute care sector. Its platform connects care providers, pharmacies, and payers, enabling electronic health records, medication management, billing, and analytics. The company serves skilled nursing, senior living, and home care organizations across North America, aiming to improve care coordination, reduce readmissions, and optimize reimbursement. Founded in 1995 and headquartered in Mississauga, Ontario, PointClickCare processes data for millions of resident records and supports regulatory compliance, quality reporting, and value-based care initiatives through interoperable workflows and real-time insights.
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