Vice President of Network Operations

Catalight Foundation

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• As Vice President of Network Operations at Catalight Foundation, you will serve as a strategic leader responsible for ensuring reliable access to high-quality, person-centered care for individuals and families across Northern California and beyond, directly supporting the organization’s mission to create a more equitable world for people with developmental disabilities.
• You will drive the execution of Catalight Care Services’ administrative operations, overseeing Network Services, Support Services, Client Services, and other non-clinical teams to build structure, sustainability, and scalability for rapid growth, including the goal of expanding access to 100K families by 2030.
• Day-to-day responsibilities include providing operational oversight and management of Network Management Teams, creating and monitoring performance metrics, ensuring clear job responsibilities and expectations, assigning and distributing work appropriately, and addressing performance issues in a timely manner.
• You will drive operational excellence by implementing the right tools, processes, and resources to deliver on clinical, quality, operational, and financial goals while maintaining alignment with the leadership team and simplifying experiences for employees, providers, and clients through improved tools and best practices.
• A core function involves creating and executing departmental budgets and resources to meet operational plans without compromising service quality, partnering with the SVP of CCS to develop infrastructure, processes, and personnel plans that accommodate rapid growth objectives.
• You will ensure operational and administrative standards are upheld to meet or exceed accreditation specifications, enhance scalable systemic change through automated scheduling and technology, and represent CCS effectively in direct and indirect contact with clients, partners, funders, community members, and stakeholders.
• Leadership duties include fostering a diverse, equitable, and inclusive organization, building empowered and wellbeing-driven teams, modeling high performance and accountable leadership, ensuring a talent pipeline and succession plan, and stewarding shared services, integration, and operational efficiency.
• You will collaborate closely with leaders of each functional area, business leaders, other teams within CCS, and supporting infrastructure across the Family of Companies to reliably meet targets and evolve network management and service delivery capabilities.
• This role offers the opportunity to champion collaboration, optimize best practices, craft policies and procedures as needed, and drive initiatives that simplify experiences for employees, providers, and clients while contributing to meaningful systemic change in healthcare access and well-being for underrepresented communities.
• You will be positioned to grow your career and expand your impact by leading transformational efforts in a mission-driven organization committed to addressing complex societal problems such as healthcare inequity and promoting greater well-being.

🎯 Requirements

• Proven track record of inspiring teams, strong operational and programmatic thinking, driving organizational growth, and championing social impact, particularly within a nonprofit or community-focused setting.
• Ability to communicate effectively within the work environment, read and write using the primary language, and utilize computer and cell phone (iPhone) for job functions.
• Visual and auditory ability to work with clients, staff, and others continuously, with frequent speaking and listening (25-75%) required in the workplace.
• Commitment to managing a remote schedule aligned with PST business hours to support healthy team rhythm and effective cross-functional partnership.
• Ability to obtain and maintain criminal record clearance through DOJ, Office of Inspector General clearance, and a National Provider Identifier (NPI).
• Demonstrated appreciation for cross-departmental collaboration, personable approach to working with individuals at all levels, and excellent verbal and written communication skills with attention to document accuracy.

🏖️ Benefits

• Competitive compensation range of $233,000 - $274,000 annually.
• Opportunity to be an integral part of building structure, sustainability, and scalability for rapid growth within a mission-driven organization aiming to expand access to 100K families by 2030.
• Ability to work remotely while contributing to meaningful societal impact in healthcare access and well-being for underrepresented communities.
• Support for professional growth in a fast-paced, high-energy environment that values wellbeing, equity, boldness, and community orientation.
• Access to resources and authority to drive operational excellence, implement best practices, and shape strategic growth and care delivery expansion.
• Inclusive workplace culture that values diversity, equity, inclusion, and employee wellbeing, with emphasis on self-reflection, boundary-setting, and sustainable work practices.

Skills & Technologies

Remote

$233k-274k

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Catalight Foundation

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About Catalight Foundation

Catalight Foundation is a nonprofit organization that partners with individuals, families, and communities to improve outcomes for people with developmental disabilities and mental health needs. Founded in 2001 as Easterseals Northern California, it rebranded in 2022 to reflect its expanded mission. The organization provides assessment, therapy, and support services while advocating for equitable access to care. Catalight operates across multiple states, leveraging data-driven approaches and community collaboration to deliver personalized support and advance systemic change in disability and behavioral health services.

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