VIrtual - Senior Customer Account Manager Representative

📋 Description

• • The Senior Customer Account Manager Representative at Comcast Business plays a critical role in retaining and growing the existing customer base by acting as a trusted business partner focused on driving revenue growth and enhancing customer satisfaction through proactive engagement and solution-based selling.
• • Day-to-day responsibilities include conducting outbound calls to meet sales quotas, leading biannual account reviews for mid-market customers, preparing sales documentation for advanced products, maintaining expertise in billing systems for real-time order entry, and providing feedback on new product rollouts to support adoption across sales channels.
• • Comcast Business is a division of Comcast Corporation, recognized as a leader in providing connectivity, communications, networking, cybersecurity, wireless, and managed solutions to businesses of all sizes, backed by the nation’s largest Gig-speed broadband network and renowned for innovation and customer support.
• • In this role, the individual will develop advanced skills in consultative sales, account management, and technical product knowledge while contributing to team goals, earning recognition through performance-based incentives, and growing professionally within a major telecommunications leader committed to inclusion and customer-centric innovation.