Job Overview
Location
USA - TN (Remote)
Job Type
Full-time
Category
DevOps
Date Posted
March 25, 2026
Full Job Description
đź“‹ Description
- • The Virtual Supplement Writer role at The Allstate Corporation’s National General division is a fully remote position focused on creating and auditing detailed damage estimates for first- and third-party material damage claims across auto and specialty lines. This role is critical to ensuring accurate, fair, and compliant claim resolutions that directly impact customer satisfaction and financial integrity.
- • Day-to-day responsibilities include possessing strong estimating fundamentals to create or audit estimates of damages on first- and third-party material damage losses of all severities; maintaining a deep understanding of all policy types written by the company to ensure accurate application of coverage; negotiating settlements, making settlement payments, and documenting all activities in complex, multi-line claims files; evaluating settlement alternatives by reviewing regulatory compliance and fair claims practices to determine the best course of action; building and maintaining mastered relationships with internal and external stakeholders across multiple lines to facilitate smooth claims processing; and providing technical assistance, training, mentoring, and quality control to support team consistency and excellence in estimate writing.
- • The team operates within National General’s claims organization, a specialty personal lines insurance provider backed by The Allstate Corporation’s innovation and financial strength (A– rating from A.M. Best). The company serves customers through a vast network of independent agents and direct channels, offering auto, home, accident and health, and niche insurance products, with a commitment to ethical practices and veteran-friendly hiring policies.
- • In this role, the individual will develop advanced expertise in property and casualty claims estimating, gain deep exposure to multi-line insurance products and regulatory frameworks, and cultivate leadership skills through mentoring and quality assurance activities. Success in this position can lead to greater influence in claims strategy, process improvement initiatives, and potential advancement into senior adjusting or claims management roles within a nationally recognized insurance leader.
🎯 Requirements
- • Strong proficiency in estimate writing for first- and third-party material damage claims in auto and/or specialty lines
- • Deep understanding of various insurance policy types and their application to claims scenarios
- • Proven ability to negotiate settlements, document complex claim activities, and ensure regulatory compliance
- • Experience in training, mentoring, providing technical assistance, and driving quality control in claims estimating
- • Excellent communication, relationship management, and customer satisfaction skills
- • Authorization to work in the United States; visa sponsorship is not provided
🏖️ Benefits
- • Fully remote work arrangement with requirement to be located in the Eastern Time Zone (EST)
- • Competitive base pay ranging from $26.49 to $39.42 per hour based on experience and qualifications (Adjuster Cons I and II bands)
- • Total compensation includes base pay plus potential incentive pay such as bonuses or commissions
- • Equal Opportunity Employer commitment, including veteran and disability inclusion, with no discrimination based on protected characteristics
- • Access to comprehensive corporate resources and support as part of The Allstate Corporation family
- • Company policy prohibits discrimination in all employment aspects, including hiring, training, promotion, and benefits
Skills & Technologies
About The Allstate Corporation
The Allstate Corporation is a publicly traded insurance holding company headquartered in Northfield Township, Illinois. Through subsidiaries, it offers personal property, casualty, life, and health insurance, roadside assistance, and financial services across the United States and Canada. Founded in 1931 as part of Sears, Roebuck and Co., it became independent in 1993 and now serves approximately 16 million households. Allstate distributes products via exclusive agents, independent agencies, direct-to-consumer channels, and online platforms, underwriting risks through brands such as Allstate, Encompass, and Esurance, while also investing in technology-driven ventures like Arity and Allstate Identity Protection.
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