VP of Sales Operations - Healthtech

Fitt Insider Inc.

Job Overview

Location

Remote (US)

Job Type

Full-time

Full Job Description

📋 Description

• As the VP of Sales Operations at Fitt Insider Inc., you will serve as the operational architect behind the commercial engine of a venture-backed healthtech company pioneering clinically validated UVB light technology to safely address vitamin D deficiency. This role is critical to ensuring that innovative products reach customers efficiently and reliably across both direct-to-consumer and B2B channels, directly impacting revenue growth, customer satisfaction, and scalability as the company prepares for and moves beyond product launch.
• You will own and build the end-to-end sales operations function, integrating systems, processes, and people to create a cohesive, scalable revenue engine that connects demand generation, order management, fulfillment, and financial tracking into a unified operational framework.
• Day to day, you will: manage and optimize core commercial systems including HubSpot, Shopify, and Salesforce to ensure seamless data flow and process efficiency; oversee the full DTC order lifecycle from ecommerce transactions through payments, fulfillment, and customer delivery experience; partner with contract manufacturers to align demand planning, production schedules, and fulfillment logistics; lead demand forecasting and inventory planning in close collaboration with manufacturing and finance teams to prevent stockouts or excess inventory; manage shipping and fulfillment operations to ensure timely, accurate, and high-quality delivery; support B2B sales through quoting, invoicing, and deal desk operations to enable smooth deal closure; build scalable processes for order management, revenue tracking, and reporting to support data-driven decision-making; establish KPIs and dashboards that provide real-time visibility into performance across DTC and B2B channels; and identify and implement automation and tooling opportunities to reduce manual effort, improve accuracy, and increase operational efficiency.
• You will join a mission-driven, venture-backed healthtech company at a pivotal stage of growth, working within a lean, high-impact team where your contributions will directly shape the foundation of the commercial operation. The company is focused on bringing a scientifically backed, consumer-friendly health innovation to market, and you will play a central role in ensuring operational excellence supports that mission.
• In this role, you will have the opportunity to build a sales operations function from the ground up, gaining deep expertise in scaling commerce operations for physical products in a regulated health tech environment; develop leadership experience in cross-functional alignment between sales, marketing, supply chain, and finance; and establish yourself as a key strategic operator capable of driving both tactical execution and long-term operational scalability in a fast-moving startup.

🎯 Requirements

• 8–15+ years of experience in sales operations, revenue operations, or related roles
• Experience managing DTC ecommerce operations for physical products, ideally devices or hardware
• Strong working knowledge of HubSpot, Shopify, and Salesforce
• Experience working with contract manufacturers and/or supply chain and fulfillment partners
• Proven ability to build systems and processes from the ground up in a high-growth environment
• Strong analytical and operational mindset with attention to detail

🏖️ Benefits

• Opportunity to lead and build the sales operations function for a mission-driven healthtech startup at a critical growth stage
• Fully remote position based in the US, offering flexibility and work-life balance
• Impact-driven role where your work directly enables the delivery of a clinically validated health innovation to consumers and businesses
• Exposure to cutting-edge health technology and experience working at the intersection of hardware, software, and wellness
• Collaborative, high-autonomy environment with direct access to leadership and the ability to shape operational strategy
• Competitive compensation package commensurate with experience and the strategic importance of the role

Skills & Technologies

Remote

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Fitt Insider Inc.

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About Fitt Insider Inc.

Fitt Insider Inc. is a media and data company that covers the business of fitness and wellness. Through newsletters, podcasts, market research reports and a searchable database, it tracks funding, M&A, emerging brands and consumer trends across gyms, nutrition, wearables, digital health and active lifestyle sectors, serving investors, operators and job-seekers with actionable insights.

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