VP Operations

Lawhive Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• The VP Operations is responsible for driving operational excellence across our portfolio of acquired businesses and partner law firms.
• Working closely with firm leadership, internal operations teams, Finance, People, and senior leadership, you'll ensure every company in our network is operating as efficiently, consistently, and effectively as possible.
• This is a highly cross-functional leadership role.
• You'll identify opportunities to improve performance, standardize operational best practices, and help integrate newly acquired firms into a scalable operating model without losing sight of the unique needs of each business.
• Success in this role requires equal parts strategic thinking and operational execution.
• You'll spend as much time building long-term operating frameworks as you will solving immediate operational challenges alongside firm leaders.
• The role involves leading operational strategy across our growing portfolio of acquired businesses, partnering directly with firm leadership to improve operational performance, client experience, and business efficiency, and developing and implementing standardized operating procedures that can scale across multiple businesses while allowing for appropriate local flexibility.
• You'll also identify operational bottlenecks and lead initiatives that improve productivity, quality, and profitability, drive post-acquisition operational integration, establish KPIs and operational reporting that provide visibility into firm and group performance and opportunities for improvement, and work closely with Finance and Strategy on budgeting, forecasting, operational planning, and business performance reviews.
• Additionally, you'll partner with People and HR leadership to ensure organizational design, workforce planning, and people processes support operational excellence, collaborate with our Product and Engineering teams to implement new systems, workflows, and AI-enabled processes across the network, and support change management initiatives, helping leaders successfully adopt new ways of working.
• You'll also build strong relationships with partners and senior leaders across our partner law firms, acting as a trusted advisor on operational matters, and foster a culture of continuous improvement, accountability, and data-driven decision-making.

🎯 Requirements

• 10+ years of operations experience within professional services, legal, consulting, financial services, healthcare, or another complex, multi-site, portfolio environment.
• Experience leading operations across multiple business units, regions, or acquired companies.
• Demonstrated success implementing scalable operating models in high-growth organizations.
• Strong commercial acumen with the ability to balance operational improvements alongside financial outcomes.
• Exceptional stakeholder management skills, with experience influencing senior executives and business owners.

🏖️ Benefits

• Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover.
• Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave.
• 401k: Matching contribution up to 2% of salary.
• Equity: Options in Lawhive LTD.

Skills & Technologies

Onsite

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Lawhive Inc.

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About Lawhive Inc.

Lawhive is a legal tech company that provides a comprehensive platform designed to streamline legal operations for law firms. Their AI-powered solution automates administrative tasks, manages client communication, and organizes case documents, allowing legal professionals to focus more on practicing law and less on paperwork. The platform aims to enhance efficiency, reduce overhead costs, and improve client service delivery. By integrating features like intelligent document analysis, automated billing, and secure client portals, Lawhive empowers law firms of all sizes to modernize their workflows and achieve greater productivity in a competitive legal landscape.

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