Warehouse Lead - 3rd Shift

📋 Description

• • Lead daily operations for the 3rd shift warehouse team, ensuring efficient receiving, putaway, picking, packing, and shipping of customer orders across Amazon, Walmart, eBay, and other platforms.
• • Supervise and coach a team of warehouse associates, providing clear direction, performance feedback, and support to maintain productivity and safety standards.
• • Monitor and enforce compliance with all company safety protocols, OSHA regulations, and warehouse procedures to prevent accidents and ensure a secure working environment.
• • Coordinate with cross-functional teams including inventory control, logistics, and quality assurance to resolve discrepancies, manage stock accuracy, and meet daily shipment targets.
• • Utilize warehouse management systems (WMS) to track inventory movements, update order statuses, and generate shift reports for management review.
• • Identify and implement process improvements to increase throughput, reduce errors, and optimize labor efficiency during the overnight shift.
• • Conduct pre-shift briefings and post-shift debriefs to communicate priorities, address operational issues, and recognize team performance.
• • Manage timekeeping and attendance records for the shift team, ensuring accurate payroll data and adherence to scheduling requirements.
• • Respond to urgent operational issues such as equipment failures, missing inventory, or delayed shipments, escalating as needed to higher-level management.
• • Maintain a clean, organized, and hazard-free warehouse environment in alignment with company and regulatory standards.
• • Train new hires on warehouse procedures, equipment usage, and safety protocols, ensuring consistent onboarding across the 3rd shift team.
• • Collaborate with supervisors from other shifts to ensure seamless handoffs and continuity of operations throughout the 24-hour cycle.
• • Achieve and exceed key performance indicators (KPIs) including order accuracy, on-time shipping rates, and labor productivity metrics.
• • Support inventory cycle counts and year-end audits by organizing team efforts and verifying data integrity in real-time systems.
• • Maintain open communication with warehouse management to relay team concerns, resource needs, and operational insights from the overnight shift.
• • Adhere to all company policies regarding confidentiality, data security, and ethical conduct in handling customer and partner inventory data.
• • Demonstrate flexibility to adapt to changing priorities, seasonal volume spikes, and urgent client demands without compromising operational standards.
• • Represent the company professionally by upholding Pattern’s values of integrity, accountability, and customer focus in all team interactions.