Warehouse Supervisor, Kentish Town

📋 Description

• • As a Warehouse Supervisor at Deliveroo Hop in Kentish Town, you will be the vital link ensuring the seamless operation of our fast-paced, customer-centric warehouse environment. Your role is pivotal in maintaining the high standards of service that our customers expect, transforming the way they shop and eat by bringing neighbourhood essentials directly to their doors.
• • You will be instrumental in the day-to-day management of the site, working collaboratively with the management team to achieve operational excellence and maximize customer satisfaction. Your leadership and hands-on approach will directly contribute to ensuring that our loyal customers receive their household essentials with speed and accuracy.
• • A core responsibility will be overseeing the order picking process, diligently ensuring that all orders are picked within the designated time targets. This requires a keen eye for detail and an understanding of efficient workflow management.
• • You will be encouraged to actively explore and propose innovative ways to improve site operations. This includes identifying bottlenecks, suggesting process enhancements, and contributing to a culture of continuous improvement within the warehouse.
• • In the absence of the manager, you will step up to lead the team, providing direction, motivation, and support. This leadership role involves guiding team members, ensuring tasks are completed efficiently, and maintaining a positive and productive work atmosphere.
• • Effective communication with our riders is crucial. You will liaunt with them to ensure that deliveries are dispatched promptly and that customers receive their orders in a timely manner, contributing to a smooth last-mile delivery experience.
• • You will be responsible for managing the dispatch area, which includes supporting the packing of delivery orders. This involves ensuring that orders are correctly assembled, packaged securely, and ready for rider collection.
• • Accuracy in inventory management is paramount. You will ensure all incoming deliveries are scanned correctly, and appropriate claims are logged for any discrepancies or damages.
• • The process of unloading deliveries must be conducted according to established procedures. This involves careful handling of products, ensuring accuracy in recording product locations, and adhering to date rotation principles to minimize waste and maintain stock freshness.
• • Maintaining accurate stock counts is a key duty. You will participate in regular stock takes and ensure that all counted areas reflect the actual inventory on hand, contributing to effective inventory control.
• • You will partner closely with the Warehouse Assistant Manager and Warehouse Manager to ensure the overall smooth and efficient running of the site. This collaborative relationship is essential for operational success.
• • A clean, tidy, and safe warehouse environment is non-negotiable. You will be responsible for ensuring the warehouse remains in excellent condition at all times and for promptly addressing and mitigating any identified hazards.
• • You will conduct Health & Safety checks throughout your shift, ensuring that both the warehouse environment and all employees diligently follow company procedures and safety protocols. This proactive approach is vital for maintaining a safe workplace.
• • This role offers a fantastic opportunity to develop your leadership skills and gain comprehensive experience in warehouse operations within a rapidly growing technology-driven company. You will be part of a team that is transforming the food and grocery delivery landscape.