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Washington Metropolitan Area Transit Authority (WMATA) Program Manager Lead

Job Overview

Location

Maryland Remote Work, More...

Job Type

Full-time

Category

Product Management

Date Posted

June 18, 2026

Full Job Description

đź“‹ Description

  • • Lead comprehensive management and oversight of the WMATA LMR ASTRO System infrastructure, ensuring seamless operational delivery and contractual compliance.
  • • Direct and manage a multidisciplinary team including Engineers, System Managers, Technologists, Cybersecurity Leads, Customer Service Managers, Quality Managers, Safety Managers, and Configuration Management personnel.
  • • Serve as the primary point of contact between Motorola Solutions and WMATA, coordinating with internal leadership, subcontractors, partners, and external customer teams.
  • • Administer and oversee the full program budget, including forecasting, cost control, invoicing, financial reporting, and achieving quarterly and annual financial targets.
  • • Manage all aspects of contract administration, including development of contractual responses, proposal approvals, risk assessment, and ensuring adherence to all contractual obligations and deliverables.
  • • Oversee project managers and ensure successful transition of all projects to full-time sustainment support under the WMATA program.
  • • Participate in and lead proposal development for WMATA projects, ensuring alignment with customer pricing, quality assurance, information assurance, engineering design, scheduling, and resource planning.
  • • Lead and participate in Engineering Change Board processes, submitting change requests, documentation, schedules, and system impact analyses in compliance with established procedures.
  • • Develop, track, and refine risk mitigation plans and action item trackers to minimize program, project, and financial risks.
  • • Establish and monitor KPIs, conduct regular requirements reviews, and perform audits to ensure contractual compliance and performance standards.
  • • Attend and manage daily and weekly customer calls, review and approve all meeting notes, and maintain accurate documentation of all program activities.
  • • Coordinate daily with the Motorola Sales team to align on strategic direction, identify new sales opportunities, and respond to pre- and post-sale customer needs.
  • • Ensure program goals and strategic plans directly support and align with Motorola Solutions’ organizational objectives and are clearly communicated to all team members.
  • • Perform executive-level written and oral communications, including preparing reports, briefings, presentations, and other formal documentation for internal and external stakeholders.
  • • Manage supply chain, logistics, equipment ordering, manufacturing oversight, and personnel actions including hiring, firing, evaluations, coaching, and mentoring.
  • • Maintain high standards of professionalism under pressure, prioritize competing tasks daily, and reprioritize team deliverables to meet critical milestones.
  • • Utilize data analysis to measure team performance, track customer goal attainment, and inform strategic decision-making.
  • • Ensure all program activities comply with WMATA’s change management processes and internal Motorola Solutions governance frameworks.
  • • Maintain comprehensive documentation for all program activities, including schedules, budgets, ATPs, risk registries, and audit trails.
  • • Travel 25-50% to support on-site customer engagements, project reviews, and operational oversight.

🎯 Requirements

  • • 15+ years of proven management and leadership experience leading large technical, service delivery, or operational teams
  • • 15+ years of personnel management experience including hiring, firing, evaluations, coaching, and mentoring
  • • 15+ years of experience managing budgets, forecasting, and achieving financial targets
  • • 15+ years of project management experience on large, complex projects with development of schedules, plans, and risk mitigation artifacts
  • • Bachelor’s degree or equivalent professional experience
  • • Legal authorization to work in the U.S. indefinitely

🏖️ Benefits

  • • Incentive Bonus Plans
  • • Medical, Dental, and Vision benefits
  • • 401K with Company Match
  • • Generous Paid Time Off Packages
  • • Paid Parental & Family Leave
  • • Employee Stock Purchase Plan

Skills & Technologies

Senior
Remote
$150k-180k
Degree Required

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About Motorola Solutions, Inc.

Motorola Solutions, Inc. is a communications and analytics company headquartered in Chicago, Illinois. It designs, manufactures and services mission-critical two-way radios, body-worn and in-vehicle video systems, command-center software, managed and support services, and broadband LTE solutions for public safety, government, utilities, transportation and commercial customers worldwide. The company traces its origins to the original Motorola founded in 1928 and was spun off in 2011, focusing exclusively on public safety and professional communications after selling its mobile handset business. Its products are used by police, fire, emergency medical services, military and industrial workforces for secure, reliable real-time voice, data and video communications.

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