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This position was posted on January 16, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Support
Date Posted
January 16, 2026
Full Job Description
đź“‹ Description
- • Serve those who served: every day you will meet with pre-scheduled veterans and military families over secure Zoom sessions, guiding them through complex federal, state, and private benefit programs so they can access the care, income, and support they have earned.
- • Own the full consultation lifecycle—from greeting the client and conducting a warm discovery interview, to mapping benefit eligibility, to walking families through application forms—while maintaining strict HIPAA and PII compliance and documenting each step in our cloud CRM.
- • Translate dense VA regulations, TRICARE rules, and union supplemental policies into plain language so clients leave the call with a clear action plan, next-step checklist, and confidence that they are not leaving money or services on the table.
- • Collaborate with an internal team of veteran service officers, accredited claims agents, and licensed benefit specialists during weekly case-rounding huddles to ensure every client receives accurate, up-to-date guidance and no one falls through the cracks.
- • Track your own performance dashboard—appointment show-rates, application completion times, client satisfaction scores, and first-year retention—and use the insights to refine your consultation style and increase lifetime value for both the client and the company.
- • Participate in continuous learning: monthly product-launch webinars, quarterly compliance refreshers, and optional advanced designations (VSO Accreditation, CLU, ChFC) fully funded by AO Globe Life to deepen your expertise and expand your career runway.
- • Contribute to our knowledge base by recording objection-handling clips, writing plain-English benefit summaries, and beta-testing new digital tools so future teammates can onboard faster and serve clients better.
- • Enjoy a true work-from-home lifestyle: set your own daily calendar within our flexible 7 a.m.–7 p.m. window across all U.S. time zones, take breaks to walk the dog or pick up kids, and never worry about commuting, business-casual dress codes, or geographic relocation.
- • Earn uncapped weekly commissions—paid every Friday—plus vested renewal bonuses that reward you for long-term client relationships, with top performers clearing six figures while working 35–40 focused hours a week.
- • Build equity in a 70-year-old company that is rapidly expanding its remote-first workforce; high achievers receive restricted stock units that convert to ownership, aligning your personal wealth with the firm’s continued growth.
- • Represent a nationally recognized brand trusted by over 30,000 union locals, 4,000 credit unions, and every branch of the military, giving you instant credibility and warm introductions instead of cold outreach.
- • Make measurable impact: last year our remote enrollment agents helped 18,000 veteran households access $112 million in additional annual benefits—every conversation you conduct moves that mission forward.
🎯 Requirements
- • Must reside in and be authorized to work in the United States; no visa sponsorship available.
- • Windows-based laptop or desktop (2019 or newer) with built-in or external HD camera and reliable high-speed internet (25 Mbps up/down) for seamless Zoom consultations.
- • Quiet, private workspace that meets HIPAA privacy standards and allows for confidential conversations with veterans and their families.
- • Comfortable navigating cloud-based CRMs, digital forms, and e-signature platforms; prior Zoom or Microsoft Teams experience preferred.
- • High emotional intelligence and active-listening skills; military family background, prior service, or experience with VA benefits is a strong plus but not required.
🏖️ Benefits
- • Weekly commission payouts every Friday with no cap, plus annual renewal bonuses that vest over time and create a growing passive income stream.
- • Flexible scheduling—design your own calendar within a 7 a.m.–7 p.m. window, allowing true work-life balance without commute time.
- • Fully funded training and development, including paid certification courses, advanced designations, and one-on-one coaching from veteran benefit experts.
- • Equity opportunity: high-performing agents receive restricted stock units, turning career success into long-term ownership in a 70-year-old, debt-free company.
Skills & Technologies
About AO Globe Life
AO Globe Life operates within the life insurance industry, specializing in providing essential benefits to protect children and serve working people across the US and Canada. The company distinguishes itself with a fully remote operational model, enabling associates to "work from anywhere" while serving clients virtually. They focus on providing tailored insurance solutions to members of various labor unions and associations, including numerous trade unions, public sector employees, and professional organizations. As a testament to their performance and dedication to policyholders, AO was recognized as the top agency within all of Globe Life in 2024, reflecting their significant impact and reach across 60 territories.
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